Baker

Giant Eagle; Rocky River (OH); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Giant Eagle in Rocky River, OH is seeking a Bakery Team Member to prepare and bake fresh products, ensuring the highest quality for guests. You will work as part of a team to deliver exceptional service, understand guest needs, and maintain traditional scratch bakery processes.

Experience in bakery operations or related industry is preferred. No high school diploma is required, and the role emphasizes safety, sanitation, and friendly customer interactions.

Qualifications

• Experience in bakery operations or related industry.
• Ability to provide friendly guest service and handle queries.
• Basic food safety awareness and hygiene practices.

Responsibilities

• Prepare and bake products following scratch recipes.
• Set up and operate bakery equipment safely and efficiently.
• Maintain product quality, freshness, and proper dating.
• Assist customers by locating products and answering questions.
• Maintain cleanliness and sanitation of workspace and tools.
• Record special orders accurately and fulfill them.

Skills

Bakery experience

Guest service

Team player

Food safety

Education

No HS diploma required

apprenticeship program experience

Job description

Job Summary

Our Baker is a key player in making sure our Bakery products look and taste amazing. In addition to providing unparalleled guest service, you'll be responsible for using the best ingredients to craft the most delicious selection for our guests. As a Team Member, you'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. As a member of the Bakery team, your primary responsibility will be preparing and baking the products to ensure only the freshest are available.

Job Description

• Experience Required: Satisfactory completion of job specific skills assessment; 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
• Experience Desired: Prior experience working in Bakery or related industry
• Education Desired: No High School diploma required
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Perform bench work according to established scratch procedures when necessary.
• Prepare product and form product to specifications as required according to scratch recipes.
• Bake prepared product using appropriate time and temperature as specified by recipe.
• Prepare Bakery products according to established recipes which include scratch recipes.
• Properly insert products into proof box, set controls, and close door to ensure proper size and shape of product.
• Prepare and fry donuts according to established procedures.
• Insert products into and retrieve products from the freezer to preserve freshness.
• Kindly answer questions and resolve problems to ensure guest requirements are met.
• Actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate.
• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for. Bakery Team Members are also expected to have sufficient knowledge to answer questions and make suggestions to our customers.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
• Bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met.
• Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
• Maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met.
• Understand all the ingredients and purpose of each used in manufacturing scratch baked goods.
• Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Assemble necessary baking ingredients to prepare for baking operation including all scratch recipes.
• Assist in other areas as required.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.