Baggage Handling Agent - HNL Airport

PrimeFlight Aviation Services Inc.; Honolulu, Northern (HI, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services Inc. is seeking a Baggage Handling Agent to ensure luggage and cargo are managed safely and efficiently in a fast-paced airport environment. You will load/unload baggage, sort it by destination, and cooperate with ground crews to meet tight timelines.

The role requires physical stamina, attention to detail, and the ability to work nights, weekends, and holidays. We offer benefits and growth opportunities for eligible teammates.

Qualifications

• Minimum of one year of customer service experience preferred.
• Must be able to read, write, speak, and understand English.
• Ability to pass a background check and drug screen.
• Ability to work flexible shifts including nights, weekends, and holidays in a 24/7 environment.

Responsibilities

• Load and unload passenger luggage and cargo on and off aircraft.
• Operate baggage handling equipment such as conveyor belts, carts, and trolleys.
• Sort and route baggage to the correct flight and baggage claim carousel.
• Ensure timely delivery of baggage to and from aircraft.
• Inspect baggage for damage or potential security risks and report discrepancies.

Skills

Customer service

English communication

Teamwork

Job description

LIFT, LOAD, AND LAUNCH YOUR FUTURE — BECOME A BAGGAGE HANDLING AGENT!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities?If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Baggage Handling Agent is responsible for ensuring passenger luggage and cargo are handled safely, efficiently, and in a timely manner. This role includes loading and unloading baggage from aircraft and conveyor systems, sorting luggage by destination, and adhering strictly to safety and security standards. The position requires physical stamina, attention to detail, and the ability to work effectively in a fast-paced airport environment under various weather conditions.

RESPONSIBILITIES

• Load and unload passenger luggage and cargo on and off aircraft
• Operate baggage handling equipment such as conveyor belts, carts, and trolleys
• Sort and route baggage to the correct flight and baggage claim carousel
• Ensure timely delivery of baggage to and from aircraft
• Inspect baggage for damage or potential security risks and report discrepancies immediately
• Follow all safety procedures and airport security protocols while handling baggage
• Work closely with ground crew and airline personnel to ensure efficient baggage processing
• Maintain cleanliness and organization in baggage handling areas
• Coordinate with security personnel to ensure adherence to airport security measures
• Participate in training sessions on baggage handling procedures, safety standards, and equipment operation
• Coordinate with airline staff for special handling of oversized, fragile, or priority items
• Record and report baggage handling activities in accordance with company and airport regulations
• Support and promote the company’s Safety Management System (SMS) initiatives
• Report safety hazards, incidents, and near misses in accordance with SMS reporting procedures
• Exceed PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Must be legally authorized to work in the country of employment.
• Ability to read, write, speak, and understand the English language
• Minimum of one year of customer service experience preferred
• Ability to access and interpret information in print and electronically, including use of tablets, computers, and mobile devices
• Ability to communicate effectively with colleagues and customers in person and electronically
• Ability to pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Ability to work flexible shifts including nights, weekends, and holidays in a 24/7 operational environment

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE

• Ability to lift up to 70 pounds repeatedly
• Prolonged standing and walking in indoor and outdoor environments
• Ability to reach with arms and grasp with hands
• Ability to push, pull, bend, stretch, squat, kneel, crouch, and crawl, including in confined spaces
• Ability to climb and work at elevated heights
• Exposure to moderate to high noise levels
• Ability to hear and respond to spoken voice and audible alarms
• Tasks involving repetitive arm, wrist, hand, and finger movements
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.