Baggage Handler

ABM Industries; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

ABM Industries is hiring a Baggage Agent in Cleveland to support the Baggage Service Office and assist customers with delayed, damaged, or pilfered baggage. The role involves coordinating flight details, screening transfers, and ensuring correct baggage tagging and handling.

The position emphasizes on-the-job training, open to candidates with limited experience and education, and fosters a military-friendly environment with equal opportunity employment.

Qualifications

• Must be 18 years of age or older.
• No prior experience required and on-the-job training provided.
• No high school diploma, GED or college degree required.

Responsibilities

• Determine flight departure times and connecting carriers based on customer tickets.
• Screen all passengers transferring between airlines prior to placing baggage on the return belts.
• Ensure baggage tags are correct.
• Direct and assist passengers with short-checked bags.
• Handle misplace or lost baggage claims and provide reports to carriers.
• Evaluate customers' needs concerning airline locations.

Skills

Customer service

On-the-job training

Education

No high school diploma or GED required

No college degree required

Job description

Overview

The Baggage Agent provides support to the Baggage Service Office and ensures Baggage Service Agents effectively assist customers with delayed, damaged or pilfered baggage.

Pay: $14 per hour (paid weekly)

Shift: 16 Hours a week

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Responsibilities

• Determine flight departure times and connecting carriers based on customer tickets


• Screen all passengers transferring between airlines prior to placing baggage on the return belts


• Ensure baggage tags are correct


• Direct and assist passengers with short-checked bags


• Handle misplace or lost baggage claims and provide reports to carriers


• Evaluate customers' needs concerning airline locations

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

Qualifications

• Must be 18 years of age or older


• No prior experience required and on-the-job training provided


• No high school diploma, GED or college degree required

Preferred Qualifications

• One (1) year of prior work experience preferred

REQNUMBER: 165737

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.