Bagel Sous

PopUp Bagels Hadley; Hadley (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

PTO

Employee Discounts

Tips

Job summary

PopUp Bagels Hadley is seeking an Assistant Manager (Bagel Sous) to support our shop leaders in a scratch-based kitchen and to drive culinary and hospitality excellence. You will master every bagel station, execute recipes, train teammates, and elevate knowledge across the restaurant, taking initiative as a leader in pre-shifts and shift management.

This hourly role includes tips and growth opportunities as you ensure tasks are completed on time, maintain health standards, and deliver

Qualifications

• 1+ year of leadership experience in a restaurant/hospitality environment.
• Strong communication skills and guest-service mindset.
• Food safety certification and passing health standards.

Responsibilities

• Demonstrate correct culinary standards, warm hospitality, and a great attitude.
• Train fellow teammates on each station, seasonal recipes, kitchen standards, and procedures.
• Work with Bagel Chef to manage prep lists, waste logs, and inventory.
• Delegate work to the team and enforce schedules and breaks.
• Open and close the restaurant using checklists and clear communication.
• Lead pre-shifts and contribute to the Chef’s agenda.
• Ensure food presentation and order accuracy for dine-in, pickup, and delivery orders.
• Address guest concerns and optimize digital ordering and equipment maintenance.
• Maintain health inspection readiness by following regulations and standards.
• Handle additional duties as needed.

Skills

Leadership

Communication

Education

Food Safety Certification

Job description

Job Title: Assistant Manager ("Bagel Sous")

About the Role

As a Assistant Manager, ("Bagel Sous"), you will support our Shop Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every Bagel station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. You will take initiative as a leader & role model in the kitchen by participating in pre-shifts, shift management, and training & will be held accountable for ensuring tasks across the restaurant are completed on time and to standard. The Bagel Sous role is an hourly position that includes tips and a great opportunity to learn the business and grow with PopUp Bagels!

You Will

• Demonstrate correct culinary standards, warm hospitality, and a great attitude.
• Train fellow teammates on each station, seasonal recipes, kitchen standards, and procedures.
• Work alongside your Bagel Chef to manage prep lists, waste logs, and food inventory.
• Delegate work appropriately to the team and follow scheduled deployment and breaks.
• Successfully open and close the restaurant using the checklists and thorough communication.
• Lead Pre-shifts and contribute to the Chef’s agenda.
• Ensure that food presentation and order accuracy are met for all walk-in, pick-up, and delivery orders.
• Create solutions regarding guest concerns, digital ordering, and equipment maintenance.
• Help maintain the highest health inspection rating by following all local Department of Health regulations and PopUp Bagels food safety standards.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

You Have

• 1+ year of leadership experience in a restaurant/hospitality environment.
• Food Safety Certification
• A desire to create exceptional employee & guest experiences.
• An eye for detail and solving challenges.
• Excellent communication skills, both verbal and written.
• The willingness to roll up your sleeves and pitch in wherever necessary.
• A desire for growth in our restaurants.
• The ability to perform the physical requirements of the position (frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.

What We Offer

• We are a family owned and operated business.
• Opportunity to grow alongside a dynamic and emerging company shaping the future of the industry.
• Competitive salary
• Tips
• Health Insurance
• Dental/Vision
• PTO
• Employee Discounts

Reports to: General Manager ("Bagel Chef")

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