Backroom Receiving & Processing Specialist (Flexible)

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Jacksonville, FL is seeking a Customer Service Associate to deliver a positive shopping experience in our TJ Maxx store.

You will engage with customers, process transactions, and support store operations while upholding our standards for service and integrity. Responsibilities include assisting customers, promoting loyalty programs, ensuring merchandise is properly displayed, and maintaining store cleanliness and safety.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexibility

Physical ability

Retail experience

Job description

The TJX Companies, Inc. in Jacksonville, FL is seeking a Customer Service Associate to deliver a positive shopping experience in our TJ Maxx store.

You will engage with customers, process transactions, and support store operations while upholding our standards for service and integrity. Responsibilities include assisting customers, promoting loyalty programs, ensuring merchandise is properly displayed, and maintaining store cleanliness and safety.