Backgrounds Compliance Analyst

TEK Systems; Tempe (AZ); On-site; USD 45,000 - 56,000; Full time

Job summary

TEKsystems is seeking a Background Analyst in the Corporate Operational Risk and Compliance Department. The role supports internal and external customers with background investigations, evaluating discrepancies, and coordinating with field offices and providers.

Responsibilities include ensuring timely adjudications, communicating eligibility, and upholding policy and regulatory requirements, including state and federal laws and FCRA guidelines.

Qualifications

• BA/BS degree in Business Administration or related field.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Must be able to handle high volume requests and deadlines.
• Knowledge of MS Office.
• Effective communicator.

Responsibilities

• Evaluate completed background investigation results and determine eligibility based on applicable laws and FCRA requirements.
• Support timely completion of background adjudications.
• Communicate applicant eligibility to field office contacts.
• Educate and reinforce background investigation policies and procedures.
• Educate field offices on ordering and retrieving results from background check systems.
• Act as liaison between field offices, corporate personnel and screening providers.
• Investigate customer, vendor and service issues.
• Assist with departmental administrative duties.

Skills

Customer service

Communication skills

High-volume work

Problem solving

Priority setting

Education

BA/BS in Business Administration

Tools

MS Office

Job description

Overview

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Job Description and Purpose:

The Background Analyst is based in the Corporate Operational Risk and Compliance Department in Hanover, MD. This position provides support to internal and external customers in areas of background investigations, including but not limited to, evaluating discrepancies in background checks, determining necessary background vendors and appropriate release forms, assist in the review of drug and background compliance requirements, and maintaining strict adherence to Allegis Group's Policy and Procedures.Core skills and experience for the position include: excellent verbal and written communication skills, ability to learn background investigation best practices, ability to interpret State and Federal laws, the ability to analyze and diagnose complex situations/issues, and customer service skills.

This individual will work closely with Background Contract Specialist, TEKsystems’ field offices, and corporate personnel.

Responsibilities

Essential Job Duties and Responsibilities:

• Evaluatecompleted background investigation results and assist Analyst II/Backgrounds Leadership to determine applicants’ eligibility for employment based on Allegis Group, Client, State andFederal law, EEOC guidance and Fair Credit Reporting Act (“FCRA”) requirements.
• Support Analyst II/Backgrounds Leadership to ensure timely completion of background adjudications.
• Communicate applicant eligibility to field office points of contact.
• Educate and reinforce the company's background investigation policies and procedures to field office and corporate personnel.
• Educate field office personnel on how to order and retrieve results on the background check website.
• Educate and promote the capability of the background screening provider's system functionality and how field offices can use this functionality to assist them in developing and managing their own office background check program.
• Act as a liaison between our field offices, corporate personnel and background screening providers.
• Investigate customer, vendor and overall service issues.
• Assist departmental administrative duties, as assigned.

Qualifications

Education and/or Experience:

• Required Education and/or Experience:

  • BA/BS degree in Business Administration or related field

  Requisite Abilities and/or Skills:

  • Must have excellent customer service skills
  • Must have excellent written and oral communication skills
  • Must be able to handle high volume requests and deadlines
  • Knowledge of MS Office
  • Effective communicator
  • Strong problem solving and priority setting skills

Compensation:

$45-$56K with a quarterly bonus potential of $1000

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. To view the EEO is the law posterclick here. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail].

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

City and County of San Francisco:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the SanFrancisco Fair Chance Ordinance and the California Fair Chance Act

City of LA:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.