Background Screening Investigator - Junior

Lancesoft; Marlborough (MA); Hybrid; USD 29,000 - 40,000; Full time

Job summary

Lancesoft is seeking a Background Screening Investigator in Marlborough, MA for a 4-month contract. The role supports the Compliance Manager in ensuring employment screening compliance, gathering evidence, and advising on adverse action decisions. The position offers a hybrid schedule with part-time on-site presence.

Qualifications

• 3–5 years in background screening, onboarding, research/investigative work or a Paralegal/JD with related experience.
• Proficiency in Microsoft Word and Excel (beginner level at minimum).
• Superior organizational skills and strong communication abilities.
• Excellent interpersonal skills and attention to detail in all tasks.
• Positive attitude with a solid work ethic and good judgment in handling confidential information.
• Ability to conduct online research, analysis, and investigations.

Responsibilities

• Review background check results in line with company policies, laws, and procedures.
• Gather data from multiple sources and prepare summaries with recommendations.
• Assist senior investigators and HR partners to ensure consistent adjudication of adverse actions.
• Prepare and present complex matters to legal and HR for adjudication alignment.
• Coordinate pre- and post-adverse actions, tracking compliance at all touchpoints.
• Support partners with screening processes and inquiries; escalate opportunities and improvements.
• Provide adjudication recommendations to BICM.
• Collaborate with Legal and HR on complex decisions.
• Performs other duties as assigned.

Skills

Background screening

Investigation

Microsoft Word

Microsoft Excel

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Judgement

Research techniques

Discretion

Education

Bachelor’s degree or Paralegal/JD

Paralegal Certification OR Juris Doctorate

Tools

Workday

Job description

Job title: Background Screening Investigator Duration: 4 Months Contract Pay Rate: $25/hrs. On W2 (Inclusive of all) Location: Marlborough MA Schedule: Hybrid (Tues and/or Wed;1-2 times a week)

Job Summary:

Assists the Background Investigations Compliance Manager (BICM) to ensure Client’s compliance with federal and state background screening/investigation employment and labor laws, policies, and regulations. Conducts investigations and research, gathers data, analyzes facts and helps in developing recommendations for action for Associates with adverse background check results to ensure the highest level of execution on “pre”and “post”adverse action employment screening. Provides assistance in the adjudication and notification processes and ensures timely execution and compliance by the store teams and HR partners.

Major Areas of Responsibility:

• Conducts a thorough and complete review of background check results according to company policies, applicable laws, regulations, and procedural requirements.
• Obtains, researches, investigates, and reviews data from various sources and information systems and prepares written summaries of findings for review by the Senior Background Screening Compliance Investigator, Background Investigations Compliance Manger with recommendations regarding future employment status.
• Provides assistance to the Senior Investigator, Manger and partners on the research and results to ensure consistency and collaboration when adjudicating any adverse action in compliance with relevant policy, legal and regulatory requirements.
• Prepares and presents complex matters to legal an HR partners for alignment with adjudication recommendations.
• Initiates and monitors “pre”and “post”adverse action ensuring compliance through tracking and follow up upholding background screening processes at all touch points.
• Supports business partners with background screening processes and status inquiries and assists with escalating areas of opportunity and solutioning for procedural improvements.
• Individual adjudication recommendations are made to BICM regarding employment decisions.
• Additional collaboration on complex decision making will occur with Legal and Human Resource partners.
• Performs other duties as assigned.

Required Skills/Experience:

• 3-5 years background screening, onboarding, research/investigative experience OR a Paralegal/Juris Doctorate background Bachelor’s degree OR related work experience
• Proficiency in use of Microsoft Word and Excel (at minimum beginner level experience).
• Superior organizational skills.
• Strong oral and written communication skills.
• Excellent interpersonal skills.
• Attention to detail and accuracy in completing all tasks.
• Positive attitude and solid work ethic.
• Exercise good judgement in safeguarding confidential and sensitive information.
• Strong follow through skills.
• Conducting online research, analysis, and investigations.
• Having attention to detail, thoroughness in review, excellent written and verbal communication are key to success in this role.

Preferred Skills/Experience:

• Paralegal Certification OR Juris Doctorate
• Workday experience