Background Record Check Specialist II

Massachusetts; Taunton (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Commonwealth of Massachusetts is seeking a Background Record Check Specialist II to support the Department of Early Education and Care. This role involves processing background checks, analyzing applicant data, and ensuring compliance with state regulations. Candidates should possess strong analytical capabilities and relevant educational qualifications, with opportunities for hybrid work. Join a diverse team committed to helping children and families succeed.

Benefits

Comprehensive employee benefits package

Flexible working arrangements

Qualifications

• Three years of professional experience in administrative roles, ideally related to program management.
• Ability to maintain confidentiality and exercise discretion.
• Substantial experience with Microsoft Office applications.

Responsibilities

• Screen applicants for EEC licensed programs by processing BRC results.
• Determine eligibility based on adverse criminal and child welfare information.
• Collaborate with EEC regional office staff.

Skills

Analytical skills

Data-entry skills

Communication skills

Organizational skills

Education

Bachelor's degree in a relevant field

Job description

The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.

The Department of Early Education and Care (EEC) is an agency focused on building a coordinated, comprehensive system of early education and care services in Massachusetts. EEC’s mission is to lead the way in helping Massachusetts’ children and families reach their full potential. By providing and coordinating a range of services and assistance, EEC will continuously improve the quality, affordability and accessibility of early education and care in the Commonwealth.

The purpose of this work is to process and review background record check (BRC) information and related documentation. The Background Record Check Specialist II is responsible for screening applicants for employment in EEC licensed, approved and funded programs and apply EEC’s regulatory criteria to determine an applicant’s suitability to work in a position within EEC licensed, approved and funded programs. The Background Record Check Specialist II works within various information technology (IT) systems and inputs decisions after analyzing relevant information.

This position offers some flexibility of office location within the hybrid work model currently being observed.

Key Responsibilities:

• Utilize the Department’s existing IT and soon to be released IT systems to process and review BRC results including criminal offender record information (CORI), supported findings of abuse or neglect within the central registry of the Department of Children and Families (DCF), sex offender registry information (SORI), and fingerprint-based checks of state and national criminal databases. Additional checks are expected to be implemented within the next year or two and may be required by the Department in the future.

• Upon receipt of the BRC information, determine applicants’ eligibility by reviewing adverse criminal and child welfare information, and send appropriate correspondence to the applicant and the requesting program by reviewing applicants’ BRC results and applying criteria outlined in EEC’s BRC regulations.

• Investigate and obtain documentation used to determine an individual’s suitability for employment in EEC licensed, approved or funded programs. Such documentation may include police reports, court dockets, evidence of rehabilitation, probation information and out-of-state documentation. Review documentation and information received from, or on behalf of, BRC applicants who have BRC findings and are applying for approval through EEC.

• Approve or deny a BRC applicant's request to work in a position within the oversight of the Department and complete written rationales and recommendations on whether an applicant is suitable after consultation with EEC's attorneys, licensing, and BRC supervisory staff. Make recommendations based upon the applicants’ BRC findings utilizing the criteria outlined in EEC's statute, regulations, policies and procedures and additional information submitted by the applicants for consideration.

• Work closely with regional office staff to share information and facilitate completion of the BRC process. Review all adverse information and disseminate adverse information in accordance with EEC’s regulations, policies, and procedures.

• Provide technical assistance to EEC licensed programs, EEC staff and BRC applicants regarding the application of EEC’s BRC regulations, policies and procedures, reading and understanding BRC reports and assist with drafting trainings, policies, procedures, and communications as needed. Respond to inquiries regarding BRC issues from EEC stakeholders to ensure appropriate resolution and follow-up.

• Assist with general administrative support to the BRC unit, such as checking mail, data-entry, answering phone calls, filing and working on special projects as assigned.

• Assist with general administrative duties such as opening and sorting mail, data-entering information, answering phone calls, maintaining filing systems, drafting correspondence and responding to e-mail and voice mail inquiries.

• Other duties as assigned

Preferred Qualifications:

• Ability to understand, interpret, explain and apply the Federal and State Fiscal Laws, rules, regulations, policy and procedures.

• Ability to maintain confidential information and exercise discretion in handling confidential information.

• Ability to deal tactfully with others.

• Ability to communicate clearly and effectively in oral and written expressions.

• Ability to maintain accurate records.

• Strong data-entry skills.

• Ability to understand, explain and apply the laws, rules, regulation, policies, procedures, etc. governing assigned unit activities.

• Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.

• Ability to assemble items of information in accordance with established policies and procedures.

• Strong analytical skills.

• Strong writing skills.

• Strong Organizational skills.

• Ability to follow written and oral instructions.

• Ability to exercise sound judgment.

• Ability to establish harmonious relationships with others.

• Ability to work independently.

• Substantial experience working with Microsoft Office applications; excellent computer skills - working knowledge of Microsoft Office software, Word, Excel and Access.

• Ability to adjust to varying or changing working situations

As a condition of employment, you must be deemed suitable to access criminal data by Department of Criminal Justice Information Services (DCJIS) based on an extensive criminal background verification conducted by DCJIS. If DCJIS determines that you are not suitable to access this data, an adverse employment action, up to and including termination, may issue.

Questions regarding this position, or this application process, should be directed to [e-mail]

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.