Back Office Support Specialist I - Real Estate SaaS

Inside Real Estate; Murray (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

3 Medical plans

401(k) Retirement Savings with company match

Paid PTO/Vacation/Sick Time

Opportunities for growth

Job summary

Inside Real Estate is seeking a BTBO Specialist I in Murray, Utah. This role requires a proactive individual with a technical degree or relevant experience to provide stellar customer service and troubleshoot technical issues.

The ideal candidate will thrive in a fast-paced environment, excel in communication, and possess problem-solving skills. Our package includes competitive medical, dental, and retirement benefits, along with opportunities for growth and a fun company culture.

Qualifications

• Four year technical degree required or 2-4 years related experience.
• Proven ability to provide superior customer service.
• Experience with accounting concepts and practices.

Responsibilities

• Serve as the customer's primary point of contact.
• Provide world-class customer service at all times.
• Troubleshoot and work with 3rd party partners.

Skills

Problem solving

Customer service

Organization

Attention to detail

Technical knowledge in IT

Education

Four year technical degree (Computer Science, IT, IS, or related)

2-4 years related experience

Tools

SaaS solutions

Ticketing systems

Job description

Inside Real Estate is seeking a BTBO Specialist I in Murray, Utah. This role requires a proactive individual with a technical degree or relevant experience to provide stellar customer service and troubleshoot technical issues.

The ideal candidate will thrive in a fast-paced environment, excel in communication, and possess problem-solving skills. Our package includes competitive medical, dental, and retirement benefits, along with opportunities for growth and a fun company culture.