Back Office Specialist (Canada Data-PR) Mumbai-Q1 & Q2-2025

First Advantage; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Quality Checker to verify job applicants' records as per guidelines. Responsibilities include online research and quality checks under tight deadlines. Candidates should possess a typing speed of 24 wpm and customer service orientation. This position is primarily work from home with shifts aligned to US hours.

Qualifications

• Expérience de 6 mois à 1 an préférée.
• Capacité à travailler en horaires de nuit requise.

Responsibilities

• Effectuer des recherches en ligne sur les dossiers criminels.
• Assurer le contrôle qualité et respecter les directives.
• Atteindre les objectifs fixés par le Team Leader.

Skills

Typing speed of 24 wpm

Customer Service orientation

Critical thinking

Analytical/Problem solving

Multi-tasking

Troubleshooting ability

Attention to detail

Education

Undergraduate/Graduate

Job description

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

• Perform online research on criminal records.
• Quality check
• Follow quality guidelines and also achieve the targets set by the Team Leader.
• Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

• Typing speed of 24 wpm / 90% accuracy.
• Ability to comprehend & articulate
• Willingness to work in night shifts
• High Customer Service orientation
• Critical thinking
• Analytical/Problem solving
• Troubleshooting ability
• Multi-tasking
• Ability to make appropriate business judgment
• Ability to work under pressure and within strict timeline

Experience:

• 6 Months to 1 year experience preferred

Education:

• Undergraduate/Graduate

Work Location:

• work from home from Mumbai (base location will be Bangalore)

Job Overview:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

• Perform online research on criminal records.
• Quality check
• Follow quality guidelines and also achieve the targets set by the Team Leader.
• Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

• Typing speed of 24 wpm / 90% accuracy.
• Ability to comprehend & articulate
• Willingness to work in night shifts
• Good communication skill
• High Customer Service orientation
• Email Etiquettes
• Critical thinking
• Attention to detail
• Analytical/Problem solving
• Troubleshooting ability
• Multi-tasking
• Ability to make appropriate business judgment
• Ability to work under pressure and within strict timeline

Experience:

• 6 Months to 1 year experience preferred

Education:

• Undergraduate/Graduate

Work Location:

• work from home from Mumbai (base location will be Bangalore)

Shift Timing:

• US/Canada Shift hours

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

How many years of experience do you have?*

Which part of Mumbai do you live in?*

What is current net take home salary?*

What is your expected net take home salary?*

If offered, can you join on 17th March?*

Are you comfortable working in night shifts?*