Back Office Medical Assistant-Travel Team (Western Region)

Pacdermatology; Upland (CA); On-site; Full time

Job summary

A leading dermatology clinic in Upland is seeking a Medical Assistant to support back-office operations and assist providers during patient visits. The role requires strong communication skills, attention to detail, and a commitment to patient care. Candidates should have relevant certifications and experience in a medical setting, preferably dermatology. This position involves travel to various clinic locations and requires proficiency in EMR systems and Microsoft Office Suite.

Qualifications

• 2 years experience in a medical clinic setting; Dermatology experience preferred.
• Completion of an accredited Medical Assistant Certification Program.

Responsibilities

• Assists the Office Manager with back-office operations.
• Rooms patients and prepares them for procedures.
• Maintains logs and scribe patient information in the EMR system.

Skills

Communication

Interpersonal Skills

Attention to Detail

Flexibility

Education

Medical Assistant Certification

Basic Life Support (BLS)

First Aid Certification

Tools

Microsoft Office Suite

EMR System

Job description

Job Details

Job Location: Upland Clinic - Upland, CA

Salary Range: $22.50 - $30.85 Hourly

Description

This position requires travel to the following clinic locations: Riverside, Chino, Upland, Fontana.

Exemplifies and wholeheartedly believes in Pacific Dermatology Institute’s Vision, Purpose, and Goals.

Assists the Office Manager with the execution of all aspects of back-office operations.

Reports all potential employer liability issues and/or dissatisfied patient complaints to the Office Manager immediately.

Reviews schedule, prepares rooms and instruments for the day’s activities.

Prepares trays for procedures, including biopsies, excisions, shave removals, cryotherapy, and I&D.

Verifies all patient information accordingly.

Rooms patients, ensuring all necessary consents and photos have been completed.

Aids providers during medical and surgical procedures, including patient care and education.

Prepares patients for preliminary tests requested by the provider.

Obtains signed consent from patients for procedures.

Assists providers throughout a patient's visit with office-based procedures such as shave biopsies, punch biopsies, excisions, and bandaging patients.

Maintains logs with patient information.

Scribes patient information accurately in the EMR system, including medical history, chief complaint, provider’s notes, and Rx information.

Administers injections, removes sutures, bandages wounds, and assists with procedures as requested.

Maintains biopsy logs and ensures proper follow-up and documentation for biopsy results requiring further care.

Cleans and sterilizes surgical and other equipment as needed.

Maintains detailed records of sterilization procedures, equipment maintenance, and supplies.

Examines and maintains sterilization machines.

Inventories and assists with order placement of medical supplies.

Verifies all medical orders received at the clinic.

Updates personal job knowledge through educational opportunities, reading publications, attending seminars, conferences, and continuing education courses.

Uses Microsoft Office Suite products, including Planner, OneNote, Outlook, Forms, Word, Excel, and PowerPoint.

Maintains a safe, secure, and healthy work environment by establishing and following PDI standards and procedures, complying with CLIA and OSHA regulations.

Responsible for maintaining and overseeing Lean standards (5S).

Qualifications

• Completion of an accredited Medical Assistant Certification Program: National Certification.
• Medical Assistant: 2 years’ experience in a medical clinic setting; Dermatology experience preferred.
• Medical Front Desk Receptionist: 1 year experience working as a front desk receptionist or equivalent; Dermatology experience preferred.
• Basic Life Support (BLS), First Aid Certification.
• Certified Dermatology Training (CDT) within the first 90 days.
• Proficiency using sophisticated medical equipment.
• Intermediate knowledge of Medical Terminology.
• Advanced EMR experience.
• Sterile Tray Setup.
• 2 years of fast-paced scribing in a clinical medical environment.
• Fundamental knowledge of ICD-10 and CPT codes and procedures.
• Advanced understanding of HIPAA rules and regulations.
• Insight into own strengths, limitations, and knowledge deficits.
• Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback professionally.
• Ability to be flexible, resilient, and change-oriented.
• Willing to contribute to a harmonious team effort.
• Strong interpersonal and communication skills to work effectively with diverse individuals.
• Accurate, precise, with attention to detail.
• Ability to establish and maintain effective working relationships with employees, patients, and visitors.
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
• A clean driving record, valid driver’s license, and proof of current liability insurance required.
• Ability to lift 25 to 45 pounds.
• Up to 90% travel as needed.
• Ability to recognize and maintain confidentiality.
• Regular, timely attendance.