Back-of-House Team Leader: Growth & Flexible Hours

Chick-fil-A; Folsom (PA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fun environment

Flexible scheduling

Closed on Sundays

Learn from leaders

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A in PA is seeking a Team Leader who embodies our core values and serves guests with a servant's heart. This role supports senior leadership in daily operations, coaches team members, and helps the restaurant run smoothly, focusing on service, safety and profitability.

Full-time and part-time positions are offered. Benefits include a fun environment, flexible scheduling (and Sundays closed), growth opportunities, scholarships, and competitive pay; you will lead shifts and train new

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Ability to lift 50 pounds
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues

Responsibilities

• Learn and coach the Chick-fil-A Pathway requirements.
• Consistently and deliberately develop our team.
• Participate operationally in day-to-day activities in high-volume, fast-paced Restaurant.
• Drive the team to meet metrics for customer service, speed, accuracy, quality, safety and profitability.
• Offer immediate and respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Learn and master AHA (automated holding assistant) to ensure high quality product.
• Monitor closely and drive the team on best practices for food cost and labor productivity.
• Ensure Food Safety is paramount.
• Keep all Kitchen areas and equipment clean and organized during every shift.
• Encourage hustle and ensure that every team member is actively participating in making every shift run efficiently.
• Excellent communication skills, both written and spoken.

Skills

Smile

Eye Contact

Enthusiastic speech

Emotional connections

Reliable transportation

Fast-paced work

Lift 50 pounds

People skills

Customer service

Team member management

Job description

Chick-fil-A in PA is seeking a Team Leader who embodies our core values and serves guests with a servant's heart. This role supports senior leadership in daily operations, coaches team members, and helps the restaurant run smoothly, focusing on service, safety and profitability.

Full-time and part-time positions are offered. Benefits include a fun environment, flexible scheduling (and Sundays closed), growth opportunities, scholarships, and competitive pay; you will lead shifts and train new