Back-of-House Merchandise Specialist

Mattel; Dallas (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

American Girl Dallas is seeking a Merchandise Handler for our Back of House operations, unloading/loading trailers and maintaining stock on the sales floor. You’ll help organize back-of-house areas, ensure supplies are on-hand and support store teams to keep the shop running smoothly.

Ideal candidates have 6 months to 1 year in retail or service, can lift up to 30 lbs, and are available for open and close shifts, weekends, and holidays. This is a full-time role with competitive hourly pay.

Qualifications

• 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail or warehouse stock handling, preferred.
• Ability to lift up to 30 lbs.
• Friendly, approachable, and willing to offer assistance to guests, especially children.
• Must be available to work open and close shifts, weekends, and holidays.

Responsibilities

• Process incoming stock shipments safely and maintain stockroom standards.
• Pack and load trailer with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail floor and fulfill partner requests while upholding visual standards.
• Assist in floor moves, equipment maintenance, and safety for customers and staff.
• Demonstrates flexibility in prioritizing tasks to meet business needs.

Skills

Retail experience

Stock handling

Customer service

Shift availability

Job description

American Girl Dallas is seeking a Merchandise Handler for our Back of House operations, unloading/loading trailers and maintaining stock on the sales floor. You’ll help organize back-of-house areas, ensure supplies are on-hand and support store teams to keep the shop running smoothly.

Ideal candidates have 6 months to 1 year in retail or service, can lift up to 30 lbs, and are available for open and close shifts, weekends, and holidays. This is a full-time role with competitive hourly pay.