Back-end Medical Office Staff

NakedMD; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Naked MD in Charlotte, NC is seeking a full-time Aesthetic Coordinator to orchestrate the patient experience and keep the studio running smoothly. You’ll prep trays, manage inventory, and ensure treatment rooms and back office meet a flawless standard, day after day.

You’ll support the front desk and concierge, check patients in and out, coordinate provider breaks, and help the team hit daily goals with reliability, integrity, and a patient-first mindset.

Qualifications

• Inventory counts, tray prep, and restocking are exact sciences.
• Ability to manage studio flow and schedule adherence.
• Support front desk and concierge as needed.
• Willingness to learn and grow in aesthetics.
• Friday and Saturday availability is required.

Responsibilities

• Prep and verify all procedure trays with precision.
• Open and close the studio to standard every shift.
• Maintain treatment rooms and back office to a high standard.
• Keep the team aligned on daily goals and schedules.
• Coordinate provider breaks and lunches.
• Monitor and restock supplies proactively.
• Maintain accurate patient documentation including photos.
• Uphold patient dignity and exceptional care.
• Support the front desk and concierge as needed.

Skills

Precision

Anticipation

Ownership

Reliability

Friday/Saturday availability

Education

MA/CNA/LVN/Phlebotomist license preferred

Job description

Who We Are

Beauty, redefined. At NAKED MD, our approach is honest, intentional, and within reach — no fluff, no filters, just lavish experiences made accessible to anyone who desires them. Through a minimalistic, personalized approach, we’re not just redefining wellness — we’re rewriting what beauty means. Because when you look good, you feel good.

The Role

Think of the Aesthetic Coordinator as the air traffic controller of the studio. You don’t run the patient experience from the front — you build the runway that makes it possible. Every provider who performs flawlessly, every tray set before it’s needed, every break that runs on time — that’s you. Invisible when it works. Irreplaceable when it doesn’t.

We’re looking for individuals ready to build a rewarding career in aesthetics — ones who lead with integrity, serve with heart, and never lose sight of the patient’s well-being. This role is entirely operational, and that’s exactly what makes it foundational.

We’re hiring for full-time, so whether you’re all in or looking for the perfect entry point into aesthetics, we want to hear from you.

What You’ll Do

Prep and verify all procedure trays with precision and consistency — always ready before they’re needed

Open and close the studio to standard every shift, including full inventory counts

Maintain treatment rooms and the back office to an identical, impeccable standard — room to room, shift to shift

Keep the team aligned on daily goals, studio flow, and provider break schedules before the first patient arrives

Coordinate provider breaks and lunches so the schedule never stalls

Monitor and restock supplies proactively — anticipate before something runs out

Maintain accurate patient documentation including charting, before & after photos, and treatment records

Uphold every patient’s dignity, individuality, and right to exceptional care

Support the front desk and concierge experience as needed — checking patients in and out, rooming patients, and stepping in wherever the team needs you. Special projects may come your way too; flexibility is part of the role.

What This Role Demands

Precision — inventory counts, tray prep, and restocking are exact sciences here

Anticipation — you’re three steps ahead of the schedule at all times

Ownership & Accountability — the state of the studio is a direct reflection of your standard, and you own it

Reliability — every provider and every patient depends on you showing up ready

Friday and Saturday availability — Mandatory

What You Bring

A calm, kind presence in a fast-moving environment

Strong organizational skills and the ability to juggle multiple priorities without dropping the ball (or the tray)

Reliability, compassion, and a genuine team-first attitude

Experience in aesthetics or medical settings is plus— but a willingness to learn counts for a lot here

MA/CNA/LVN/Phlebotomist license is plus— not required