Babyletto Store Manager

Million Dollar Baby Co.; West Hollywood (CA); Sur place; USD 52 000 - 58 000; Plein temps

Avantages offerts par ce poste

Health, dental & vision insurance

Flexible PTO

Company 401(k) matching

Vacation reimbursement

Wellness & enrichment subsidy

Matching charitable donations

MDB Co. swag + employee discount

Résumé du poste

Million Dollar Baby Co. is seeking a Store Manager for Babyletto in West Hollywood, CA to lead a high-performing team, drive sales, and uphold exceptional client experiences. You will set store direction and partner with leadership to implement initiatives that deliver results.

The role requires 3+ years in retail/hospitality leadership, ownership mindset, and flexibility for evenings/weekends. Shopify experience is a plus; lifting up to 25 lbs may be required.

Qualifications

• 3+ years of experience in retail or hospitality leadership, including managing direct reports.
• Comfortable giving and receiving feedback to drive store performance and customer experience.
• Available to work a flexible schedule including evenings and weekends.

Responsabilités

• Lead, inspire, recruit, and develop a high-performing store team, owning the full talent lifecycle to deliver an exceptional client experience.
• Set the standard for product knowledge and selling excellence, coaching the team to deliver tailored product guidance.
• Drive client engagement strategies that build long-term relationships and grow repeat business.
• Own inventory management and back-of-house operations, ensuring accuracy and efficiency.
• Use KPIs and reporting to drive strategy and exceed sales targets.
• Model and champion Babyletto’s mission and core values.

Connaissances

Leadership

Feedback

Ownership mindset

Team development

Outils

Shopify

Description du poste

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children’s furnishings ranging in style, aesthetic, and price, while carrying some of the industry’s most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel. Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We’re proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We’ve also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment. At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:

• Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results — focus on meaningful work that moves families forward.
• Deliver a “Wow” Customer Experience Every Time — every detail matters.
• Strive for Continuous Improvement & Learning — keep growing, keep getting better.
• Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust.

About the role:

As a Store Manager at Babyletto, you will lead your store with clear ownership of business performance, team development, and the client experience. You are responsible for driving sales, building a high-performing and motivated team, and ensuring operational excellence while representing Babyletto’s core values. You will set the direction for the store, translate company goals into actionable plans, and partner closely with leadership and cross-functional teams to achieve results

What You’ll Be Doing

• Lead, inspire, recruit, and develop a high-performing store team, owning the full talent lifecycle to deliver an exceptional client experience.
• Set the standard for product knowledge and selling excellence, coaching the team to deliver tailored product guidance.
• Drive client engagement strategies that build long-term relationships, strengthen brand loyalty, and grow repeat business.
• Ensure the team confidently communicates Babyletto’s brand story, history, and value proposition in every client interaction.
• Own inventory management and back-of-house operations, ensuring accuracy, efficiency, and alignment with business goals.
• Resolve escalated challenges with sound judgment and urgency.
• Partner with our home office to execute programs and initiatives that drive results.
• Document customer insights and trends to inform cross-functional decisions.
• Own scheduling and payroll to align labor with business goals.
• Ensure operational excellence, uphold key policies and procedures, and identify opportunities to improve processes and SOPs.
• Oversee consistent execution of opening and closing procedures.
• Use KPIs and reporting to drive strategy and exceed sales targets.
• Model and champion Babyletto’s mission and core values.

What You Bring to the Table

• 3+ years of experience in retail or hospitality leadership, including managing direct reports
• Shopify experience preferred, but not required
• Comfortable giving and receiving feedback to drive store performance and customer experience
• Strong ownership mindset with the ability to lead through challenges and drive solutions
• Available to work a flexible schedule including evenings and weekends
• Ability to lift up to 25 lbs at times.

$38 - $42 USD

• 100% of your health, dental and vision insurance monthly premiums paid by us!
• Flexible PTO because we respect the need for work/life harmony
• Company matching 401(k)
• Vacation reimbursement and wellness and enrichment subsidy programs
• Matching charitable donations to the nonprofit organization of your choice
• Free MDB Co. swag + generous employee discount on products

At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Million Dollar Baby Co.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.