Babyletto Store - Full-Time Sales Associate

Million Dollar Baby Co. (Babyletto, Namesake, daVinci & Nursery Works); West Hollywood (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Performance-based bonus up to $500/qt

Health, dental and vision insurance (

Job summary

Million Dollar Baby Co. is seeking a Full-Time Sales Associate for Babyletto in West Hollywood. This hourly role focuses on driving daily sales, delivering an exceptional client experience, and building lasting customer relationships while representing Babyletto’s design-led furniture.

You should have 3+ years of sales experience, preferably in furniture or design showrooms, and strong communication skills. A flexible schedule including weekends and holidays is required.

Qualifications

• 3+ years of sales experience, preferably in furniture, baby, or design showrooms.
• Strong record of driving sales and achieving targets.
• Excellent written and verbal communication skills.

Responsibilities

• Provide exceptional service to every customer who enters the store.
• Educate clients about Babyletto design-led products and services.
• Process in-store sales transactions accurately.
• Deliver sales results and meet personal and store targets.
• Mentor and support fellow sales team members.
• Build and maintain relationships with new and existing clients.
• Collaborate with Store Management to refine selling strategies.
• Escalate issues with empathy and problem solving to ensure customer satisfaction.
• Support daily store operations including merchandising and opening/closing duties.
• Assist with organizing community programs and events.

Skills

Sales experience

Customer service

Visual merchandising

Education

High school diploma

Tools

Shopify

Job description

About Million Dollar Baby Co.

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel.

Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We’re proud to offer the most Greenguard Gold-certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We’ve also pioneered Styrofoam-free packaging for several of our best-selling collections - an innovation that reduces waste while protecting our products during shipment.

At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:

• Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results — focus on meaningful work that moves families forward.
• Deliver a "Wow" Customer Experience Every Time — every detail matters.
• Strive for Continuous Improvement & Learning — keep growing, keep getting better.
• Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust.

Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work"\ awards, one of the best workplaces by "Built in LA"\, a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we’re proud to build. We’d love to talk to you!

Hi! We're BABYLETTO

Babyletto is a modern nursery brand offering well-made, consciously crafted, safe, & stylish furniture. With a "Feels Like You" approach, we believe there's no set way to parent or design a nursery. Loved by DIY Mavens to A-list celebrities, we are proud to lead the industry as the most awarded & recognized modern nursery brand. Operating for years online and in retailers worldwide, we are thrilled to open our very first brick & mortar location September 2024 in our hometown of Los Angeles, California. We hope you join us on this journey!

About the role:

As a Full-Time Sales Associate at Babyletto, you will play a pivotal role in the success of our retail stores! Your role will focus on driving daily sales performance, delivering an exceptional client experience, and building lasting customer relationships while representing Babyletto's core values. This is an hourly role. You must be available to work weekends and holidays.

What You'll Be Doing

• Provide exceptional service to every person that walks through our doors
• Welcome and educate the client into the world of Babyletto through our design-led product, services & events
• Create and process in-store sales transactions
• Deliver sales results & metrics
• Assist in sales team mentorship
• Engage & clientele new / existing clients to build store customer base
• Collaborate with Store Management team to develop individual selling strategies and track sales accountability
• Bring empathy and problem solving to every customer interaction and escalation. Be an advocate for "get to yes" mentality
• Support daily store operations with display maintenance, and open / close functions
• Assist with setting up and executing community programs and events

What You Bring to the Table

• 3+ years of experience in sales. Experience in furniture, baby, or design showrooms is a plus!
• Proven record of driving sales & results
• Experience in shift supervision is a plus
• Strong sense of personal style with a discerning eye
• Passion for interior design and high-end furniture
• Possess organizational and time management skills
• Wonderful written and verbal communication skills
• People and relationships driven
• Self-motivated with a positive POV
• Can perform effectively on sales floor, which includes standing for long periods of time, kneeling, bending, and squatting
• Ability to lift small-medium items up to 25 lbs utilizing proper techniques
• Flexible Schedule; Available to work 3 days a week, evenings, weekends, and holidays
• Familiarity with Shopify is a plus

Our Retail Benefits:

• Eligible for a performance-based bonus of up to $500/quarter, or $2,000 annually

California pay range: $24 USD - $26 USD

Our Benefits:

• 100% of your health, dental and vision insurance monthly premiums paid by us!
• Flexible PTO because we respect the need for work/life harmony
• Company matching 401(k)
• Vacation reimbursement and wellness and enrichment subsidy programs
• Tuition reimbursement
• Matching charitable donations to the nonprofit organization of your choice
• Free MDB Co. swag + generous employee discount on products

At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.