Baby & Family Retail Specialist

Carter's Retail; Humble (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% discount on products

Education assistance program

Mental health benefits

Professional development

Growth opportunities

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for growing families. Welcome customers, explain our baby essentials, and help families prepare for school milestones in a friendly, inclusive environment.

You will handle omnichannel needs, process transactions, restock, and promote our loyalty program while maintaining a clean, safe store. Flexibility to work various shifts is appreciated; Carter's offers growth through training and development.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for growing families. Welcome customers, explain our baby essentials, and help families prepare for school milestones in a friendly, inclusive environment.

You will handle omnichannel needs, process transactions, restock, and promote our loyalty program while maintaining a clean, safe store. Flexibility to work various shifts is appreciated; Carter's offers growth through training and development.