B2C Search Product Owner: Boost Relevance & Conversions

AutoZone; Memphis (TN); On-site; USD 100,000 - 140,000; Full time

Job summary

AutoZone is seeking a Product Owner for B2C Search to drive the development and ongoing improvement of search capabilities on AutoZone.com. You will manage the backlog, write requirements, and coordinate delivery with engineering and data science to boost relevance and performance.

You will collaborate with Analytics, Merchandising, Catalog, UX, QA, and other teams to ensure the search stack supports customer and business needs while monitoring key metrics and experiments.

Qualifications

• Bachelor's degree or equivalent in Business, Technology, MIS, Computer Science, or related field.
• Three to five years of experience in digital product management, eCommerce, search, or related field.
• Experience managing a product backlog and working with Agile or Scrum delivery teams.
• Ability to write clear user stories, requirements, and acceptance criteria.
• Familiarity with search platforms, relevance, ranking, filtering, synonyms, boosting, or personalization.
• Experience with data analytics, experimentation, or A/B testing.
• Strong written, verbal, and stakeholder communication skills.

Responsibilities

• Manage and prioritize the search product backlog based on customer needs, business value, platform health, and team capacity.
• Write clear user stories, business requirements, and acceptance criteria for search improvements.
• Support enhancements to search relevance, ranking, query understanding, filtering, synonyms, boosting, and result quality.
• Partner with Engineering and Data Science to develop, test, and implement search improvements.
• Support integrations between search and related capabilities such as product recommendations, navigation, content, and catalog systems.
• Assist with troubleshooting search issues and coordinate their resolution with the appropriate teams.
• Communicate priorities, progress, risks, results, and decisions to stakeholders.
• Stay informed about eCommerce search practices and emerging technology that could improve the customer experience.

Skills

Analytical thinking

Problem-solving

Stakeholder communication

Prioritization

Agile/Scrum

Data-driven decisions

Education

Bachelor's degree or equivalent in Business/Tech/CS

Tools

Vertex AI Search

Elasticsearch

Job description

AutoZone is seeking a Product Owner for B2C Search to drive the development and ongoing improvement of search capabilities on AutoZone.com. You will manage the backlog, write requirements, and coordinate delivery with engineering and data science to boost relevance and performance.

You will collaborate with Analytics, Merchandising, Catalog, UX, QA, and other teams to ensure the search stack supports customer and business needs while monitoring key metrics and experiments.