B2B Customer Service Representative – Sales Appointments - Outbound - Remote USA

TTEC; Austin (TX); Remote; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid time off

Healthcare benefits

Tuition reimbursement

Bonus opportunities

Zusammenfassung

TTEC is hiring a Sales Appointment Setter to work remotely, connecting with small business customers to understand needs and identify sales opportunities. You will schedule appointments with sales consultants and capture clear notes to enable successful follow-up.

The role leverages customer service, sales and communication skills, with a base of $18.50/hour plus performance-based bonus opportunities. Benefits like PTO and healthcare are mentioned as part of the package.

Qualifikationen

• High school diploma or equivalent.
• 1+ year of post-secondary education or 1+ year of sales experience.
• 2+ years of contact center experience supporting inbound/outbound interactions.
• Strong written and verbal communication skills.
• Sales, appointment-setting, lead generation, or quota-based experience.
• Reliable high-speed internet with 30 Mbps down / 15 Mbps up.

Aufgaben

• Connect with small business customers and prospects to understand needs.
• Identify sales opportunities and schedule appointments with sales consultants.
• Ask discovery questions and capture clear notes for follow-up.
• Support new customer acquisition and expand customer relationships.
• Follow pipeline and customer follow-up expectations.

Kenntnisse

Communication skills

Sales experience

Contact center experience

Problem solving

Strong written/verbal communication

Lead generation

Quota achievement

Reliable home internet

Ausbildung

High school diploma or equivalent

1+ year post-secondary education

Jobbeschreibung

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Appointment Setter working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC

Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL, MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all!

Base Salary $18.50/hour + performance-based bonus opportunities

help us grow our sales representative team

eligible for generous employee referral bonus opportunities

What You’ll Do

You’ll connect with small business customers and prospects to understand their needs, identify sales opportunities, and schedule appointments with sales consultants when a solution may be a fit. Using your customer service, sales, communication, and decision-making skills, you’ll ask thoughtful questions, capture clear notes, and help set up the next conversation for success.

During a Typical Day, You’ll

• Connect with customers and prospects to identify needs and sales opportunities
• Ask discovery questions to understand business workflows and customer priorities
• Schedule appointments with sales consultants when a solution may support the customer
• Capture clear notes to support effective follow-up and consultative conversations
• Follow pipeline, adherence, and customer follow-up expectations
• Support new customer acquisition and expanded customer relationships

What You Bring to the Role

• High school diploma or equivalent
• 1+ year of post-secondary education or 1+ year of sales experience
• 2+ years of contact center experience supporting inbound and outbound interactions
• Comfort making recommendations, solving problems, and escalating when appropriate
• Strong written and verbal communication skills with the ability to navigate multiple computer systems
• Sales, appointment-setting, lead generation, or quota-based experience
• Reliable high-speed internet service with minimum speeds of 30 Mbps download and 15 Mbps upload

What You Can Expect

• A team environment supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And yes... $18.50/hr base + performance based bonus opportunities, benefits you'd expect like paid time off, wellness and healthcare benefits and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different