B.HOM Director of Systems Support

B.HOM Student Living; Myrtle Point (OR); Remote; USD 125,000 - 160,000; Full time

Job summary

A leading property management company is seeking a Systems Support Director to define and execute support strategies. Responsibilities include leading innovative initiatives and overseeing core platform deployment. The ideal candidate will have extensive technical support experience and strong leadership skills, fostering a collaborative team environment. This position offers a salary range of $125,000 to $160,000 and the option to work remotely.

Benefits

Flexible schedule

Career advancement opportunities

Supportive work environment

Qualifications

• Bachelor's degree in computer science or equivalent.
• 4.6+ years of technical support experience.
• 4+ years in a leadership role with direct reports.

Responsibilities

• Define and execute vision and strategy for systems support.
• Lead initiatives for application deployment and lifecycle management.
• Build, mentor, and lead a high-performing Systems Support team.

Skills

Leadership

Technical Support

Analytical Skills

Communication

Education

Bachelor's degree in computer science

Tools

Entrata PMS

Job description

Overview

Employer Industry: Property Management

What to Consider

• Salary range of $125,000 to $160,000
• Opportunity for career advancement and growth within the organization
• Work remotely with a flexible schedule
• Supportive and collaborative work environment
• Chance to lead innovative initiatives in systems support and customer service excellence

What to Expect (Job Responsibilities)

• Define and execute the vision and strategy for systems support aligned with organizational goals
• Lead enterprise-wide initiatives for application deployment, integration, and lifecycle management
• Oversee the deployment and support of core platforms, ensuring readiness, stability, and scalability
• Establish and monitor KPIs and SLAs to ensure high-quality support and accountability
• Build, mentor, and lead a high-performing Systems Support team, fostering a culture of innovation and service excellence

What is Required (Qualifications)

• Bachelor’s degree in computer science or equivalent combination of training and experience
• Extensive Entrata PMS knowledge and support experience is required
• Minimum of 4.6 years of technical support experience
• At least 4 years in a leadership and/or supervisory role with direct reports
• Minimum of 4 years of experience in onsite multi-family/student property management

How to Stand Out (Preferred Qualifications)

• Strong background in multi-family or student housing property management technology
• Exceptional communication, analytical, and problem-solving skills
• Ability to thrive in a fast-paced, deadline-driven environment

#PropertyManagement #RemoteWork #CareerOpportunity #Leadership #CustomerServiceExcellence

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