Azure Subject Matter Expert (SME)

Centre Technologies; Tulsa (OK); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Work Options

Paid Time Off & Holidays

Medical, Dental, Vision & 401(k) with

Employer match contributions

Job summary

Centre Technologies seeks a Senior Technical Consultant on the SME team to architect and implement Azure infrastructure solutions, with a focus on Microsoft Azure and related services. You will drive standards, onboarding/offboarding, and proactive improvements, while providing high‑level escalation support and clear communication to stakeholders.

The role emphasizes ownership, adherence to Centre standards, and proven experience in enterprise cloud environments.

Qualifications

• Education: Associate’s Degree required; Bachelor’s Degree preferred.
• Azure certifications listed under Education as required/preferred credentials.

Responsibilities

• Maintain and optimize Azure cloud infrastructure to meet availability, performance, and uptime SLAs.
• Provide proactive recommendations and continuous improvement for customer Azure environments.
• Own monitoring, alerting, reporting, troubleshooting, and performance tuning for Azure.
• Lead high-severity incident response and serve as an escalation point.
• Translate business requirements into secure, scalable Azure technical solutions.

Skills

Azure Administration

Azure Solutions Architect

Azure Security Engineering

Azure Networking

Monitoring & Incident Response

Education

Associate’s Degree

Bachelor’s Degree preferred

Azure Certifications AZ-104

Azure Certifications AZ-305

Azure Certifications AZ-500

Azure Certifications AZ-700

AZ-140

AI-102

DP-203

DP-300

Job description

Our Company Culture:

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.

Centre Company Benefits:

• Hybrid Work Options, Paid Time Off, and Paid Holidays

• Medical, Dental, Vision, and 401(k) with employer match contributions

• Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary

Responsible for service delivery across public and private cloud environments, with primary emphasis on Microsoft Azure infrastructure services (compute, storage, networking, identity, and security) and secondary support within Amazon Web Services as needed. This role serves on the Subject Matter Expert (SME) team—driving standards, onboarding/offboarding, tool optimization, escalations, and proactive improvements that enhance reliability, security, and performance of customer environments.

The Senior Technical Consultant on the SME team architects and implements IT infrastructure solutions while acting as a high-level escalation resource. Success in this role requires strong ownership, disciplined adherence to Centre standards, fact-based root cause analysis, and clear communication with internal teams and customer stakeholders to consistently demonstrate “proof of value.”

Essential Duties and Responsibilities

• Maintain and optimize Azure cloud infrastructure to meet availability, performance, and uptime SLAs.

• Provide proactive recommendations and continuous improvement for customer Azure environments across tenant organizations.

• Own monitoring, alerting, reporting, troubleshooting, and performance tuning (including actionable alert hygiene and meaningful operational dashboards).

• Maintain required Microsoft Azure certifications and continuously develop expertise aligned to Centre’s SME certification matrix.

• Lead high-severity incident response and serve as an escalation point; drive timely resolution, customer communication, and post-incident follow-up.

• Implement Azure solutions using repeatable standards (naming, configuration baselines, security controls, and documentation) to ensure long‑term supportability.

• Conduct post‑sales technical follow‑ups, support onboarding/offboarding activities, and provide remote customer support as needed.

• Prioritize effectively in a fast‑paced environment, set expectations early, and meet committed deadlines for deliverables.

• Communicate clearly and professionally (written and verbal) with internal teams and external customers, including during escalations.

• Build trusting partnerships by collaborating respectfully, showing ownership, and providing high‑quality customer service.

• Submit timesheets, expense reports, and required documentation accurately and on time.

• Stay current on Azure platform changes, security advisories, and industry best practices; recommend and implement improvements.

• Provide status updates and progress reports to leadership and/or Project Managers; surface risks early with recommended options.

• Manage multiple projects and customer priorities while maintaining quality, consistency, and professional judgment.

• Translate business requirements into secure, scalable Azure technical solutions aligned to Centre standards and customer outcomes.

• Participate in on‑call schedules and act as a high‑level escalation point for cloud, network, and security issues.

Education/Experience/Certifications

• Education: Associate’s Degree required (Bachelor’s Degree preferred)

• Experience: 10+ years general IT experience with 2+ years hands‑on Microsoft Azure experience (5+ years Azure preferred for senior‑level SME scope)

• Certifications (Microsoft Azure):

  • Microsoft Certified: Azure Administrator Associate (AZ‑104) (required)

  • Microsoft Certified: Azure Solutions Architect Expert (AZ‑305) (required)

  • Microsoft Certified: Azure Security Engineer Associate (AZ‑500) (desired)

  • Microsoft Certified: Azure Network Engineer Associate (AZ‑700) (desired)

  • Additional Azure certifications (optional but preferred):

    • Microsoft Certified: Azure Virtual Desktop Specialty (AZ‑140)

    • Microsoft Certified: Azure AI Engineer Associate (AI‑102)

    • Microsoft Certified: Azure Data Engineer Associate (DP‑203)

    • Microsoft Certified: Azure Database Administrator Associate (DP‑300)

Work Environment and Physical Demands

• Some travel may be necessary to our various datacenters

• Work primarily in a climate controlled environment with minimal safety/health hazard potential.

• Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required

• Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.

• The noise level in the work environment is moderate.