Azure Database Architect Manager

Microsoft; Town of Texas, Irving (WI, TX); Remote; USD 120,000 - 150,000; Full time

Job summary

Join a leading company as an Azure Database Architect Manager, where you will lead a team to empower customers in their digital transformation journey. This role offers flexible working arrangements and the opportunity to influence product roadmaps while ensuring customer success with Azure technologies.

Qualifications

• Lead a team of Technical Architects and Program Managers.
• Provide thought leadership in Cloud Databases.
• Guide projects to production, including architectural design.

Responsibilities

• Drive AI Transformation through Azure Databases.
• Ensure an optimal customer experience on Azure.
• Achieve high customer satisfaction and develop trusted advisor relationships.

Skills

Leadership

Cloud Databases

AI Transformation

Education

Bachelor's Degree in Computer Science

Tools

Azure SQL Server

Azure CosmosDB

PostgreSQL

MySQL

MariaDB

Job description

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services. Join CE&S to help build a future where customers achieve their business outcomes faster with technology that does more.

The Global Customer Success (GCS) organization, part of CE&S, leads efforts to enable customer success on the Microsoft Cloud by harnessing AI-powered capabilities and human expertise to deliver innovative solutions, accelerate business value, drive operational excellence, and nurture long-term loyalty.

Position: Azure Database Architect Manager

As a Technical Leader in Azure Databases within the Global Cloud & AI Customer Success organization, you will lead a team that enables customers to achieve their outcomes based on their investments in Microsoft technology. You will leverage your technical expertise to ensure customers derive value from their Azure investments.

Microsoft aims to help customers transform their business and operations with AI solutions built on Azure, the most comprehensive and flexible cloud platform today. This is a global role with flexible working arrangements, including up to 100% remote work, with travel as needed.

Responsibilities

1. Lead a team of Technical Architects and Program Managers to enable Customer Success teams and Partners in driving AI Transformation through Azure Databases.
2. Provide thought leadership in Cloud Databases across Azure SQL Server, Azure CosmosDB, and Azure Open Source Databases (PostgreSQL, MySQL, MariaDB).
3. Drive sustained consumption growth and ensure an optimal customer experience on Azure.
4. Develop high-quality, repeatable IP assets to enable field teams, ensuring adoption and impact on customer engagements.
5. Unblock and accelerate customer engagements by resolving issues collaboratively with product and support teams.
6. Guide projects to production, including architectural design and operational guidance for database solutions on Azure.
7. Collaborate with SMEs to develop and promote skill development plans for cloud solution architects.
8. Gather customer and field insights to influence product roadmaps and improve offerings.
9. Build and grow diverse teams through talent management, coaching, and fostering an inclusive culture.
10. Achieve high customer satisfaction and develop trusted advisor relationships with customers and partners.
11. Engage with strategic customers as an executive sponsor to accelerate digital and AI transformations.
12. Ensure revenue and business metrics are met for Azure Databases.
13. Promote a culture of continuous learning, technical excellence, and community sharing.

Embody our culture and values in all actions.