Azure Cloud Engineer

My3tech; Mechanicsville (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

My3tech is seeking an Azure Cloud Engineer to join the Eng and Ops team in Virginia. The role covers cloud operations, engineering, application support, and rotational help-desk tasks within the Tolling group, using API Gateways, AVD, App Insights, and Office 365.

You will maintain Azure resources, enforce security and cost governance, document infrastructure, perform access reviews, and ensure high availability.

Qualifications

• 3+ years of Microsoft Azure experience in production environments.
• Experience supporting Virginia tolling applications or transportation tech is preferred.
• Experience with Windows environments and scripting (PowerShell or Python).
• Knowledge of PCI or other regulatory compliance requirements.
• Strong written and verbal communication.

Responsibilities

• Maintain and implement cloud resources in the Tolling Azure environment.
• Ensure security IAM, network controls, and cost governance compliance.
• Maintain infrastructure docs, tagging, and governance artifacts.
• Perform fault-tolerant and highly available Azure solutions.
• Monitor services with Azure Monitor and Log Analytics; diagnose issues.
• Collaborate with architects and engineers across teams.
• Support off-hours work and change plans.

Skills

Azure cloud services

Windows

PowerShell

Python

Documentation

Networking basics

incident handling

Education

Bachelor's degree in Computer Science or related

Tools

Rubrik

SecretServer

Azure Monitor

Log Analytics

Entra ID

Office 365

Job description

Azure Cloud Engineer to join the Eng and Ops team. The role includes engineering, application support, and rotational help‑desk support within the Tolling group. Includes API Gateways, AVD, App Insights, & Office 365.

Primary Responsibilities

Cloud Operations and Engineering

• Maintain and implement cloud resources in the Tolling Azure environment.
• Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance.
• Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
• Assist with access reviews, role assignments, and least‑privilege IAM evaluations.
• Manage vendor‑required updates and ensure compatibility.
• Implement fault‑tolerant and highly available Azure solutions.

Monitoring, Troubleshooting, and Diagnostics

• Monitor Azure services and application workloads to ensure uptime and availability.
• Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.
• Perform diagnostic deep‑dives using logs, metrics, traces, Azure Monitor, and Log Analytics.
• Analyze and tune system/application performance.

Operational Support

• Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks.
• Triage production issues, ensure timely resolution, and document root‑cause findings.
• Execute and support off‑hours work as needed.
• Define change requests, detailed implementation plans, and roll‑back procedures.

Technical Development and Compliance

• Understand end‑to‑end data flows across tolling systems, roadways data, financial transactions, and reporting tools.
• Support optimization of integrations and data movement.
• Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns.
• Manage key vaults, passwords, certificates, and secure credential storage.

Collaboration and Communication

• Work directly with architects, engineers, managers, and cross‑functional teams to use Azure services effectively.
• Provide best‑practice guidance related to SaaS, PaaS, and IaaS.
• Communicate clearly in written and verbal form with internal and external stakeholders.
• Support multiple concurrent projects of complex technical scope.

Qualifications

• Minimum 3 years of experience with Microsoft Azure services.
• Minimum 3 years experience supporting VDOT /E‑ZPass Virginia tolling applications, infrastructure, and cloud workloads, including hands‑on diagnostic work with transaction flows, roadway sensor data ingestion, and tolling application performance tuning.
• Bachelor’s degree in computer science, information systems, or equivalent experience.
• Demonstrated ability to communicate requirements and design concepts clearly.
• Experience working in Windows environments.
• Implementing Rubrik backup & recovery for Azure IaaS/PaaS, including policy sets, snapshot lifecycle tuning, and DR validation.
• Experience with Office 365 services and administering Single Sign‑On (SSO) including Entra ID.
• Experience administering SecretServer privileged access vaults including credential rotation, vault workflow troubleshooting, and integration with Azure workloads.
• Solid scripting experience (PowerShell and/or Python).
• Ability to create network and system topology documentation.
• Experience with Azure Virtual Desktops.
• Office 365 services and Power Apps.

Special Instructions

• Position requires a fingerprint‑based background check.
• Continued education is expected at the contractor’s own expense to stay current with VDOT technologies.