Azamara Cruises | A/V Operator/Technician - Sound

RWS Entertainment Group; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Food and lodging included

Double occupancy cabin

Select privileges in guest dining facilities

Job summary

RWS Entertainment Group is seeking an A/V Operator/Technician – Sound for onboard Azamara Ships. The technician will operate and maintain all audio systems, ensuring effective execution of shows and events while collaborating with the A/V Manager.

Ideal candidates will possess a Bachelor’s degree in Theatre (Production or Technical) and have experience in upscale audio-visual settings. This role offers food, lodging, and other privileges while working onboard.

Qualifications

• Bachelor’s degree or equivalent experience in Theatre (Production or Technical).
• Minimum one year of experience in upscale audio-visual environments; shipboard experience preferred.
• Proficiency with digital mixing consoles and QLab.

Responsibilities

• Operate, maintain, and troubleshoot sound systems across assigned venues.
• Set up and manage audio equipment for shows and events.
• Meet with guest entertainers to fulfill audio requirements.

Skills

Digital mixing consoles

QLab

Audio-visual troubleshooting

Problem-solving abilities

Excellent verbal and written communication

Education

Bachelor’s degree in Theatre (Production or Technical)

Minimum one year of audio-visual experience

Tools

Sound systems

Lighting systems

Video systems

Job description

JOB DETAILS

• Job Title: A/V Operator/Technician – Sound
• Reports To: A/V Manager
• Place of Work: Onboard Azamara Ships
• Other: Contract (Flexible start & end dates)

JOB SUMMARY

The A/V Technician – Sound is responsible for the effective operation of all audio systems for assigned venues and related operations. The role is involved in mixing, operating, troubleshooting, and maintaining audio systems across rehearsals, shows, special events, and other onboard activities. In partnership with the A/V Technician – Lighting & Video / A/V Manager, the Technician ensures safe setup, operation, and maintenance of audio equipment. The position actively participates in all show installations, setups, strikes, and changeovers, and may operate multiple show tracks to support events, rehearsals, and performances.

KEY TASKS

Professional Standards & Conduct:

• Conduct oneself in a professional and courteous manner at all times in line with Azamara Cruises’ Go Further Standards.

Audio Operations & Technical Execution:

• Operate, maintain, and troubleshoot all sound systems across assigned entertainment venues.
• Design and/or implement sound and stage effect designs for shows and events.
• Create and maintain backup vocal tracks for singers during production show changeovers.
• Set up and assume responsibility for the projection of films, video movies, and other media playback.

Troubleshooting & Equipment Care:

• Act as an audio-visual troubleshooter to resolve equipment or stage-related issues as delegated.
• Report equipment requiring repair or replacement following established procedures.

Collaboration & Guest Entertainer Support:

• Meet with guest entertainers and external groups to review and fulfill audio requirements.
• Maintain working knowledge of the ship’s standard operating procedures to assist guests and crew.

Meetings, Training & Compliance:

• Attend required meetings, trainings, courses, and work‑related activities.
• Participate in mandatory crew and guest safety drills.

All work performed in this role is property of Azamara Cruises and/or RWS Global, with no additional compensation.

QUALIFICATIONS & SKILLS

Education & Professional Experience:

• Bachelor’s degree in Theatre (Production or Technical) or equivalent experience.
• Minimum one year of audio-visual experience in upscale venues; shipboard experience preferred.
• Proficiency with digital mixing consoles and QLab.
• Cruise line or touring experience preferred.

Technical & Professional Skills:

• Knowledge of sound, lighting, video systems; automation and rigging experience is a plus.
• Ability to analyze and evaluate technical support needs.
• Intermediate computer software skills.
• Strong problem‑solving, organizational, and decision‑making abilities.

Communication & Interpersonal Skills:

• Excellent verbal and written communication.
• Superior customer service, team‑building, and conflict‑resolution skills.
• Effective communication with multiple onboard departments.

Work Style & Professionalism:

• Remain professional and effective under high stress and tight deadlines.
• Think quickly and adapt to changing needs.
• Openness to learning new skills.
• Comfortable working across multiple venues.
• Strong work ethic and time‑management skills.

Language:

• Fluent in spoken and written English.
• Reading and writing English for procedures and instructions.
• Additional languages such as Spanish, French, or German are preferred.

Physical Requirements:

• Work at height using harnesses, Genies, and ladders.
• Stand for long periods and lift up to 50 lbs (25 kg).
• Required vision abilities and emergency lifeboat operational capacities.
• Compliance with onboard safety regulations.
• Pass required pre‑employment medical screening and vaccinations.

Shipboard Employment Requirements:

• Work seven days per week for contracts up to eight months.
• Live and work in close quarters with diverse coworkers.
• Valid passport with at least seven months beyond contract end.
• Possession of or ability to acquire a Seaman’s book.
• Obtain required visas for sailing itinerary.
• Complete STCW training before embarkation.

This description is not exhaustive; additional duties may be assigned by leadership.

ROLE BENEFITS

• Food and lodging included.
• Double occupancy cabin.
• Select privileges in guest dining facilities.
• Reimbursement for visas and select pre‑employment medical expenses upon embarking.