AWS Dedicated Cloud Engineer, Commerce Platform

Amazon; Seattle (WA); On-site; USD 81,000 - 152,000; Full time

Job summary

A leading cloud technology company seeks an AWS Dedicated Cloud Engineer to join their innovative Commerce Platform team in Seattle. This role focuses on operational excellence in a highly dynamic environment, ensuring the functionality of critical cloud services for U.S. Government agencies. The ideal candidate will have a solid background in Linux and networking, with the ability to diagnose and resolve complex operational issues while maintaining essential security clearances.

Qualifications

• 1+ years experience in production environment.
• 1+ years experience in operating systems administration.
• Active US Government Security Clearance of TS/SCI with Polygraph.

Responsibilities

• Operate and maintain the infrastructure for AWS Commerce Platform.
• Troubleshoot complex system operations and ensure operational excellence.
• Investigate root causes of customer issues and trends.

Skills

Linux

Troubleshooting

Networking

Operational Excellence

Education

High school diploma or equivalent, A+, CND, Network+, Security+

Associate or Bachelor's degree in related field

Job description

AWS Dedicated Cloud Engineer, Commerce Platform

Job ID: 2998740 | Amazon Development Center U.S., Inc.

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

AWS Commerce Platform provides the infrastructure and services that enable AWS teams to sell their services to AWS customers, as well as help customers understand and manage their infrastructure costs. AWS Commerce Platform computes the bills for AWS customers based on their usage, invoices them and collects payments.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

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Key job responsibilities
Commerce Platform is seeking a highly motivated engineer who is focused on operational excellence and troubleshooting complex system operations, has a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to Think Big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.

A day in the life
On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

Team Mercury supports AWS Commerce Platform and is responsible for several hundred production services and pipelines. Our team in Seattle provides support for a subset of these services that have far-reaching and significant impact to Commerce Platform.


About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

For more information, reach out to Christine Price at [e-mail]

BASIC QUALIFICATIONS

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- 1+ years experience running and maintaining a 24x7 production environment
- 1+ years experience in operating systems administration
- 1+ years experience with support procedures and methodologies for production computing environments
- Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

- Experience with very large, high-throughput distributed systems
- Experience supporting service-oriented architecture and web services
- Systems Administration in a Linux/Unix environment
- Associate or Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $152,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.