- 21-Apr-2026 to 05-May-2026 (UTC)
- Des Moines, IA, USA
- Full Time
- 40 Weekly Hours
Job Summary
Primary administrator for the DIAL AWS GovCloud environment, overseeing essential platforms such as AMANDA, FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). Responsibilities include managing cloud-based systems, FileCloud administration, delivering comprehensive technical support to all FileCloud users, ensuring reliable operations and seamless user experiences across the organization.
Responsibilities
- Oversee and manage the DIAL AWS GovCloud environment and key platforms (AMANDA, FileCloud, VDI).
- Administer FileCloud, including staff onboarding, troubleshooting, and technical support.
- Maintain critical environments to ensure reliable operations and seamless user experiences.
- Handle on-call nightly and weekend patching, upgrades, and troubleshooting.
- Provide clear status updates, adhere to quality standards, and work collaboratively.
Required Skills and Experience
- Experience managing AWS infrastructure supporting business applications.
- Experience managing AWS infrastructure for VDI.
- FileCloud administration – onboarding, issue resolution, and user support.
- Knowledge of advanced system security methods and techniques.
- Ability to execute tasks autonomously with minimal supervision.
- Proactive learning of new systems, processes, and business functionalities.
- Excellent verbal and written communication skills.
- On-call patching and upgrade management.
Qualifications
- Broad experience with cloud adoption, including application readiness assessment, prototyping of new environments, server builds, and data migration.
- Enterprise systems administration in client/server environments, with deployment automation tools.
- Customer-facing support or consulting experience.
- Experience with major cloud providers (AWS, Azure, GCP).
- Design and implementation of distributed systems architecture on private or public clouds.
- Troubleshooting complex distributed environments, connectivity, app performance, monitoring tools.
- Knowledge of hardware, software, networking, and storage.
- Strategic planning and advice for adoption or migration of cloud technologies.
- Performance tuning of cloud environments.
- Proficiency in Windows, Linux, CLI with 1–2 years of VM infrastructure experience.
- Technical knowledge of network, storage, Linux/Windows, application knowledge of Java, .Net, IT security.