Responsible for improving alignment with alliances to drive a tight alignment on sales, product, marketing, and commercial strategies. This position will be central and pivotal to driving change and activating a proactive, purposeful, and predictable Go-to-Market approach across technical, product, sales, and marketing organizations to grow Rackspace revenue through our most strategic partnerships.
Career Level Summary
- Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.
- Solves complex problems.
- Works independently, receives minimal guidance.
- May lead projects or project steps within a broader project or have ongoing responsibilities.
- Acts as a resource for less experienced colleagues.
- Level at which career may stabilize for many years or until retirement.
Critical Competencies
- Excellence: Consistently demonstrates accountability, discipline, high performance, and a track record of exceptional results.
- Customer-driven: Prioritizes customer needs and satisfaction through collaborative problem-solving and commitment to customer success.
- Expertise: Deep understanding of customer needs with ongoing skill enhancement.
- Agility: Adapts quickly to changing customer needs with innovative solutions.
- Compassion: Fosters a positive, supportive environment and builds trust with stakeholders.
Key Responsibilities
- Owns a relationship with an alliance or manages a smaller alliance.
- Evaluate and establish co-selling agreements.
- Set up programmatic selling activities with Rackspace and partner sales teams.
- Build and strengthen executive sales alignment through joint strategic plans and success metrics.
- Engage regularly with peers and leadership on strategic go-to-market activities and quarterly reviews.
- Interact with partner’s customer base to ensure success and enablement.
- Develop and implement partner enablement activities, creating best practices and measuring effectiveness.
- Create regional alignment between Rackspace sales teams and alliance partners.
- Incorporate Tier 1 sales plays with channel partners.
- Drive co-sell motions via territory mapping.
- Conduct enablement for alliance sellers.
- Drive pipeline growth and opportunities.
- Reduce churn rates with alliance partners.
- Make decisions impacting team quality, efficiency, and effectiveness.
- Work on complex problems, analyze data, and contribute to operational improvements.
- Network internally and externally, recognizing the importance of relationships.
Knowledge and Skills
- Intermediate knowledge of planning and executing partner programs.
- Skills include analytical thinking, budget management, sales development, customer service, negotiation, operational strategy, technical support, process improvement, product management, project management, stakeholder management, and technology integration.
Education and Experience
- High School Diploma or regional equivalent required.
- Bachelor’s Degree preferred, with relevant experience possibly substituting.
- 5-7 years of experience in the role’s field required.
Additional Information
- The description provides a general overview and is not exhaustive of all duties and responsibilities.