AWS Alliance Partner Development Manager IV - Remote

Rackspace Technology; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading technology company is seeking a strategic alliance manager to enhance partnerships and drive revenue growth. The role involves managing relationships, developing strategies, and collaborating across teams to ensure success. Ideal candidates will have extensive experience and a customer-driven mindset.

Benefits

Inclusive culture

Continuous learning opportunities

Qualifications

• 8-11 years of relevant experience required.
• Bachelor's Degree preferred, ideally in a related field.

Responsibilities

• Owns relationships with strategic alliances and manages multiple relationships.
• Coordinates alliance activities across divisions, acting as the single point of contact.
• Generates partner enablement materials with marketing teams.

Skills

Analytical

Negotiation

Project Management

Sales Strategy

Customer Service

Education

High School Diploma

Bachelor's Degree

Job description

Responsible for improving alignment and partnership with alliances to drive tighter coordination on sales, product, marketing, and commercial initiatives. This position will be central to driving change and activating a proactive, purposeful, and predictable Go-to-Market strategy across technical, product, sales, and marketing organizations to grow Rackspace revenue through strategic partnerships.

Career Level Summary

• Requires specialized expertise in own discipline or field.
• Leads others to solve complex problems.
• Works independently, with guidance only on the most complex situations.
• May provide functional leadership to teams or projects.

Critical Competencies

• Excellence: Demonstrates accountability, discipline, high performance, and a track record of exceptional results.
• Customer-driven: Prioritizes customer needs and satisfaction through proactive problem-solving and commitment to success.
• Expertise: Deep understanding of customer needs; continually enhances skills for customer-focused solutions.
• Agility: Adapts quickly to dynamic needs with innovative solutions.
• Compassion: Fosters a positive, supportive environment to build trust internally and externally.

Key Responsibilities

• Owns relationships with strategic alliances or manages multiple smaller alliance relationships.
• Establishes and manages governance meetings and activities.
• Develops understanding of Rackspace’s portfolio and communicates this to alliance partners.
• Ensures partner adherence to the alliance framework.
• Creates and executes strategic alliance strategies based on customer needs.
• Builds credibility through business acumen and understanding of alliance strategies.
• Collaborates with alliances to identify value-add opportunities.
• Documents and maintains strategic alliance plans quarterly.
• Identifies areas for investment based on partner strategies.
• Builds relationships with partner resources across support, product, sales, and marketing.
• Suggests improvements to partner commercial arrangements.
• Coordinates alliance activities across divisions, acting as the single point of contact.
• Influences funding and development opportunities within alliances.
• Supports partners in new product initiatives.
• Manages executive relationships and influences at the C-suite level.
• Generates partner enablement materials with marketing teams.
• Assists in event planning and execution.
• Relays partner priorities to product teams to influence roadmaps.
• Operates with a moderate degree of ownership and autonomy, making sound judgments.
• Guides and trains new team members as needed.
• Resolves complex issues independently, considering multiple options and impacts.
• Tracks metrics such as revenue influence, enablement activities, partner spend, certifications, awards, and commercial improvements.
• Maintains deep knowledge of partner economics, solutions, and management practices.
• Understands partner programs and collaborates to implement offerings.
• Works collaboratively across technical, marketing, and sales teams to ensure shared understanding and success.
• Delivers executive-level presentations and manages senior relationships.
• Resolves conflicts and influences behavior changes within alliances.

Knowledge

• Advanced knowledge of planning, designing, and executing partner programs that drive interest and demand.

Skills

• Analytical, Budget Management, Business/Sales Development, Customer Service, Digital Transformation, Negotiation, Operational Strategy, Technical Support, Process Improvement, Product Management, Project Management, Sales Strategy, Stakeholder Management, Technology Integration.

Education

• High School Diploma or regional equivalent required.
• Bachelor's Degree preferred, ideally in a related field. Additional relevant experience may substitute for a degree.

Experience

• 8-11 years of relevant experience required.

Physical Demands

• Office environment; moderate stress; long periods sitting at a computer; occasional travel (<10%).

Disclaimer

• This description provides a general overview and is not exhaustive of all duties and qualifications.

Closer

Are you a Racker?

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Why work at Rackspace?

• Find your passion and grow with us.
• Embrace our inclusive culture.
• Satisfy your curiosity with continuous learning.
• Make a difference in communities worldwide.

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