AWS Alliance Partner Development Manager IV - Remote

Rackspace; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a strategic alliances manager to enhance partnerships and drive revenue growth. This role involves managing relationships, executing strategies, and collaborating across departments to ensure successful alliance operations. Ideal candidates will have extensive experience and a customer-focused approach.

Qualifications

• 8-11 years of relevant experience required.
• High School Diploma required; Bachelor's preferred.

Responsibilities

• Owns relationship management with strategic alliances.
• Develops understanding of Rackspace’s portfolio.
• Coordinates activities across divisions as the single point of contact.

Skills

Customer-driven

Agility

Compassion

Education

High School Diploma

Bachelor's

Job description

Responsible for improving alignment and partnership with alliances to drive tighter coordination on sales, product, marketing, and commercial efforts. This position will be central to driving change and activating a proactive, purposeful, and predictable Go-to-Market strategy across technical, product, sales, and marketing organizations to grow Rackspace revenue through strategic partnerships.

Career Level Summary

• Requires specialized expertise in own discipline or field.
• Leads others to solve complex problems.
• Works independently, with guidance only in complex situations.
• May provide functional leadership to teams or projects.

Critical Competencies

• Excellence: Demonstrates accountability, discipline, high performance, and a track record of exceptional results.
• Customer-driven: Prioritizes customer needs and satisfaction through proactive problem-solving and commitment to success.
• Expertise: Deep understanding of customer needs; continually enhances skills for customer-focused solutions.
• Agility: Quickly adapts to dynamic needs with innovative solutions.
• Compassion: Fosters a positive, supportive environment to build trust within Rackspace and externally.

Key Responsibilities

• Owns relationship management with strategic alliances or multiple smaller alliances.
• Establishes and manages governance meetings and activities.
• Develops understanding of Rackspace’s portfolio and communicates to partners.
• Ensures adherence to alliance frameworks.
• Creates and executes strategies based on alliance offerings and customer needs.
• Builds credibility through business acumen and strategic integration.
• Collaborates to identify value-add opportunities.
• Documents and maintains strategic alliance plans quarterly.
• Identifies areas for direct investment based on partner strategy.
• Builds relationships across support, product, sales, and marketing to facilitate collaboration.
• Suggests improvements to partner commercial arrangements.
• Coordinates activities across divisions as the single point of contact.
• Influences funding and development opportunities within alliances.
• Supports new product initiatives from partners.
• Enables executive relationships and influences at the C-suite level.
• Prepares partner enablement materials.
• Assists in event planning and execution.
• Relays partner priorities to product teams and influences roadmaps.
• Operates with autonomy, demonstrating sound judgment and decision-making.
• Provides guidance and training to new team members.
• Impacts quality, efficiency, and effectiveness of the client group.
• Handles complex issues with in-depth analysis and independent resolution.
• Uses judgment to select methods and evaluate outcomes.
• Weighs multiple options considering broader impacts.

Metrics

Alliance sourced/influenced revenue, enablement activities, partner spend, certifications, awards, commercial and MDF improvements.

Knowledge & Skills

• Deep understanding of partner economics, solutions, and management.
• Strong knowledge of channel and alliance programs.
• Collaborative working style with technical, marketing, sales teams.
• Effective presentation, negotiation, and conflict resolution skills.

Education & Experience

• High School Diploma required; Bachelor's preferred.
• 8-11 years of relevant experience.

Physical Demands

Standard office environment, moderate stress, long periods at a computer, occasional travel, flexible schedule including weekends and holidays.

Disclaimer

General overview, not exhaustive of duties and responsibilities.