AWH Client Relations Manager

Ageless Men's Health; Austin (TX); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Ageless Women’s Health, the sister clinic of Ageless Men’s Health, seeks a Client Relations Manager for front desk operations and patient growth in Austin.

You will greet patients, coordinate appointments, handle payments, verify insurance, and drive patient engagement through follow-ups and event participation. This role emphasizes service quality and relationship-building in a wellness clinic.

Qualifications

• Excellent communication and people skills.
• Experience in customer service, sales, or front-desk coordination.
• Strong organization and attention to detail.
• Comfortable discussing payments and insurance with professionalism.
• Experience in a wellness, med spa, or healthcare clinic.
• Community outreach or event experience.
• Personal interest in women’s health, wellness, or hormone therapy.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Manage appointment scheduling, check-out, and payment collection.
• Assist with insurance verification and documentation; follow up on unpaid balances.
• Build relationships with patients to support return visits and engagement.
• Schedule consultations and convert leads into appointments; promote services like HRT or IV therapy.
• Attend local events to promote clinic services and drive new patient interest.

Skills

Excellent communication

Customer service

Front-desk coordination

Payments & insurance discussions

Wellness/healthcare experience

Community outreach

Interest in women’s health

Job description

Client Relations Manager – Front Desk + Patient Growth Location: Austin, TX (78750) Job Type: Full-Time, On-Site Pay: $55,000 – $67,000 per year Schedule: Monday–Friday (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter) Benefits: Full and comprehensive benefits package

Be Part of a Leading Women’s Wellness & Hormone Health Clinic

Ageless Women’s Health is the sister company of Ageless Men’s Health, one of the nation’s leading providers of Testosterone Replacement Therapy (TRT). We bring the same proven care model to women, with a focus on Hormone Replacement Therapy (HRT) and modern wellness solutions that support women through every stage of life.

Rather than a traditional primary care clinic, we focus on helping women feel their best through hormone replacement therapy, IV nutrient therapy, vitamin injections (like B12 + immunity boosters), and essential services such as birth control management, pap smears, and routine wellness screenings. We’re redefining proactive, personalized care — and we’re looking for someone who wants to grow with us.

What You’ll Do:

Front Desk & Patient Coordination

• Greet and check in patients by name with warmth and professionalism
• Manage appointment scheduling, check-out, and payment collection
• Assist with insurance verification and documentation
• Follow up on unpaid balances and billing questions

Client Relationship & Retention

• Build strong relationships with patients to support return visits
• Conduct follow-ups to keep patients engaged in their wellness plans
• Maintain a high level of customer service and care
• Respond to new patient leads from phone, web forms, and email
• Schedule consultations and convert leads into appointments
• Recommend additional services that align with patient goals, such as HRT, IV therapy, or vitamin boosters
• Attend local events (e.g., women’s wellness expos, boutique gyms, networking events) to promote clinic services and drive new patient interest

What We’re Looking For:

Must-Have Skills

• Excellent communication and people skills
• Experience in customer service, sales, or front-desk coordination
• Strong organization and attention to detail
• Comfortable discussing payments and insurance with professionalism
• Experience in a wellness, med spa, or healthcare clinic
• Community outreach or event experience
• A personal interest in women’s health, wellness, or hormone therapy

Why You’ll Love Working Here:

• Competitive salary: $55,000–$67,000 per year
• Full-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
• Medical, dental, and vision insurance, Paid time off (PTO), 401(k) plan, Tuition reimbursement, and free and discounted services
• Be part of a mission-driven, fast-growing wellness company with career advancement opportunities
• Work in a positive, supportive, and energetic environment

Help Women Feel Their Best — Inside and Out

If you love connecting with people, have a passion for wellness, and want to be part of a company that’s transforming women’s health.

#INDCRM Keywords: Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Hormone Replacement Therapy (HRT), Women’s Health Clinic, Wellness Center, IV Therapy, Vitamin Injections, Medical Weight Loss, Health and Wellness Sales, Patient Retention, Clinic Operations, Hormone Therapy for Women, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Aesthetic Clinic, Healthcare Administration, Patient Services, Client Engagement, Community Outreach, Event Marketing, Healthcare Front Desk, Wellness Sales, Medical Assistant (non-clinical), Healthcare Customer Service.