Awake Overnight Residential Counselor

WestBridge Community Services, Inc.; Manchester (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading community services organization as an Overnight Residential Counselor, providing critical support to individuals in a residential program. This role involves facilitating recovery for those facing severe mental illnesses and substance use disorders, while ensuring a safe and supportive environment. You will engage with participants, assisting in their health routines and maintaining a respectful community atmosphere.

Benefits

Generous paid time-off including vacation, sick days, and holidays

Medical, dental, and vision insurance

401(k) with employer match

Annual Staff Development fund

Wellness Reimbursement

Qualifications

• Knowledge of State and Federal confidentiality rules.
• Skill in working and communicating with others.
• Valid drivers' license with appropriate vehicle insurance.

Responsibilities

• Provide support to residents in maintaining health routines.
• Monitor individuals in a residential treatment setting.
• Complete housekeeping duties and ensure safety.

Skills

Customer Service Skills

Communication

Professional Conduct

Education

Associate's degree in relevant discipline

Tools

Microsoft Office

Job description

Description

Schedule:

Overnight: Sunday-Wednesday from 10pm-8am or Wednesday-Saturday 10pm-8am

Summary Job Description:

The Overnight Residential Counselor provides supportive services directly to participants of WestBridge's residential program. The program provides treatment to individuals who experience severe mental illness and substance use disorders in order to maximize their recovery. Counselors work to ensure consumer-directed goal setting, assist the individual served to gain hope and sense of empowerment and provide assistance in helping the individuals served become respected and valued members of their family and community. As a member of the Residential Team, the Overnight Residential Counselor is expected to be able to effectively represent and communicate the WestBridge culture of being authentic, team-oriented, and participant-centered.

Primary Duties:

• This position requires that the Overnight Residential Counselor be awake throughout the night.
• Customer Service Skills: General friendliness, a solution-focus attitude, being responsive and flexible.
• Complete housekeeping duties.
• Ensure confidentiality of medical records, clinical information and participants is in compliance with federal confidentiality laws.
• Monitor adult males in a residential treatment setting
• Ensure participants remain in bedroom and quiet throughout the night hours
• Provide support to residents in maintaining proper health routines such as nutrition, sleep, and medication regimens.
• Provide ongoing assessment of mental status and consults with WestBridge staff.
• File medical and clinical documentation in participant charts? Assess residents for changes in symptoms associated with mental health diagnosis and substance use disorders.
• Provide the Participant access to their medications and monitor the Participants’ self administration of medications.
• At end of shift, support participants in final wake up and morning routines.
• Communicate with treatment team after each shift and attend regular supervision with WestBridge Staff.
• Documents services provided in an appropriate manner using company-approved forms and systems
• Monitor building and grounds for any safety concerns

Requirements

• Knowledge obtained through completion of an Associate's degree curriculum in appropriate discipline for accredited institution, or equivalent combination of educations and experience.
• Knowledge of State and Federal rules and regulations governing confidentiality.
• Knowledge of Local, State and Federal program administration regulations.
• Skill in working and communicating with others.
• Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff.
• Valid drivers' license and appropriate vehicle insurance coverage of 100,000 bodily injury per person/300,00 bodily injury per accident/100,000 property damage.
• Computer skills including but not limited to Microsoft Office products, internet access

Our Excellent Benefits Include:

• Generous paid time-off which includes 3 weeks of vacation per year to start plus 5 sick days, 7 holidays, 1 personal day, and 1 volunteer day (pro-rated based on start date).
• Anthem medical insurance.
• Ameritas dental insurance.
• Delta vision insurance.
• For anyone eligible to participate in a Health Savings Account, Westbridge will contribute $116.67 per month for single coverage and $233.34 per month for family coverage.
• Basic Short-Term Disability and Long-Term Disability 100% covered by Westbridge.
• $50,000 of basic Life Insurance 100% covered by Westbridge.
• Employee Assistance Program with up to 3 free visits/consultations per year per qualified issue.
• An annual Staff Development fund in which Westbridge will pay up to $1,000 towards job-related continuing education costs, training programs, and professional conferences.
• One professional membership and one professional licensure per year paid fully by Westbridge.
• A Wellness Reimbursement of up to $200 your first year of employment for qualified personal wellness initiatives, including gym memberships, healthy meal kit delivery services, and more!
• Empower 401(k) available for employee contribution 60 days after hire plus a 50% employer match after one year of service, toward up to 10% of the employee contribution.

WestBridge does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.