Awake Overnight Low Threshold Housing Resident Assistant

Victory Programs; Boston (MA); On-site; Part time

Job summary

Victory Programs is seeking an Awake Overnight Low Threshold Housing Resident Assistant to manage a supportive environment for residents facing homelessness and health challenges. This part-time role involves maintaining safety, engaging with residents, and supporting daily operations. The position requires effective communication and compassion, with a focus on crisis intervention and relationship building.

Benefits

Health and dental insurance

Disability and life insurance

Generous paid time off

Holidays and vacation days

Qualifications

• Effective working relationship with diverse populations.
• Knowledge or willingness to learn about addiction and recovery.
• CPR certification can be obtained upon hire.

Responsibilities

• Maintain safety and cleanliness of the residence.
• Engage in crisis intervention and conflict de-escalation.
• Document observations and incidents accurately.

Skills

Communication

Compassion

Crisis Intervention

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Awake Overnight Low Threshold Housing Resident Assistant

Join to apply for the Awake Overnight Low Threshold Housing Resident Assistant role at Victory Programs.

Job Overview

The Awake Overnight Low Threshold Housing Resident Assistant is responsible for managing and maintaining the residence, fostering a supportive environment for residents, and supporting daily operations. The Resident Assistant reports to the Program Director or their designee.

Location

Visions of Victory, Jamaica Plain — a low threshold transitional living program using a Housing First, harm reduction model, serving individuals facing homelessness, substance use, overdose risk, and health/mental health challenges.

Essential Responsibilities

• Maintain professional standards, ethics, boundaries, and confidentiality.
• Ensure the residence is safe, clean, and hazard-free.
• Meet fire safety standards.
• Enforce policies promoting a safe, inclusive community.
• Engage in relationship building, crisis intervention, motivational interviewing, and conflict de-escalation.
• Document observations and incidents accurately.
• Support inventory management of client belongings and supplies.
• Assist with administrative tasks like filing, phone coverage, and record maintenance.
• Communicate relevant information during and after shifts via reports.
• Participate in supervision, meetings, and training.
• Conduct safety and wellness checks regularly.
• Work collaboratively with the team to provide client-centered services.
• Must be awake for the full shift.

Non-Essential Responsibilities

• Support agency events, advocacy, and fundraising activities.
• Perform additional duties as assigned.

Qualifications

• Effective working relationship with diverse populations.
• High school diploma or equivalent.
• Knowledge or willingness to learn about addiction, recovery, and harm reduction.
• Excellent verbal communication skills.
• Ability to relate compassionately to residents.
• CPR certification (can be obtained upon hire).
• TB screening (can be obtained upon hire).
• Three professional references, including at least two from supervisors.

Preferred Qualifications

• Experience with families, youth, and trauma.
• Experience in crisis intervention and milieu management.
• Knowledge of health issues like HIV/AIDS, hepatitis, homelessness, substance use, STIs, and sex work.
• Ability to work independently and as part of a team.
• Strong organizational and communication skills.
• Proficient in Microsoft Office and databases.
• Valid Massachusetts driver’s license with acceptable driving points.

Position Details

Part-time, 16 hours/week, Sunday-Monday, 11pm-7am, on-site.

Rate: $22.28/hr.

About Victory Programs

We value diversity and strive to create inclusive environments. We have supported individuals and families in crisis for over 45 years, offering shelter, recovery, and care through over 30 programs.

Benefits include health and dental insurance, disability and life insurance, generous paid time off, holidays, and vacation days.