AVP, Technology Vendor Relationship Manager

Relha LLC; Fort Mill (SC); On-site; USD 104,000 - 173,000; Full time

Job summary

LPL Financial Holdings Inc. is seeking an Assistant Vice President, Technology Vendor Relationship Manager to lead governance for an assigned portfolio of technology vendors.

The role drives performance, renewal readiness, and risk oversight across technology, operations, and business functions in a regulated financial services environment. You will collaborate with Procurement, Legal, Risk, Finance, and Technology teams to ensure contractual compliance and strategic objectives are achieved,

Qualifications

• 8+ years of experience in technology vendor management or related roles.
• Experience in financial services or regulated environments is preferred.
• Strong commercial acumen and renewal planning experience.

Responsibilities

• Lead governance and performance management for assigned technology vendors.
• Coordinate RFI/RFP activities and contract lifecycle support.
• Monitor vendor risks and ensure regulatory compliance and governance alignment.
• Prepare executive-ready summaries and communications for stakeholders.

Skills

Vendor management

Vendor relationship management

Strategic sourcing

Procurement

Contract management

Third-party risk

Technology operations

Stakeholder engagement

Risk governance

Tools

Excel

PowerPoint

SharePoint

Teams

Job description

AVP, Technology Vendor Relationship Manager

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

The Assistant Vice President, Technology Vendor Relationship Manager serves as the relationship lead and governance partner for an assigned portfolio of technology vendors supporting enterprise platforms in a highly regulated financial services environment. This individual contributor role is responsible for driving vendor governance, performance management, commercial support, renewal readiness, stakeholder engagement, and risk oversight to ensure vendor relationships deliver expected value across technology, operations, and business functions. The role partners closely with Procurement, Legal, Risk, Finance, Technology, and business stakeholders to support operational excellence, contractual compliance, and strategic business objectives.

Responsibilities:

Serve as the primary relationship manager for assigned technology vendors supporting enterprise platforms, infrastructure, cybersecurity solutions, SaaS applications, and business capabilities.

Coordinate vendor governance activities, including operational reviews, business reviews, performance assessments, and follow-up on vendor commitments.

Identify opportunities to improve vendor performance, optimize service utilization, address service gaps, and support cost-effective vendor strategies.

Support enterprise initiatives such as AI adoption, cloud migration, platform modernization, consolidation efforts, and business integrations by aligning vendor activities with organizational priorities.

Commercial & Contract Management

Support contract lifecycle activities, including renewals, amendments, pricing reviews, benchmark analysis, and negotiation preparation.

Collaborate with Procurement, Strategic Sourcing, Legal, Finance, Risk, and technology stakeholders to support commercial strategies and track vendor obligations.

Assist with RFI and RFP activities by helping define requirements, evaluate vendor responses, and ensure business, technical, operational, and regulatory considerations are represented.

Maintain awareness of licensing structures, consumption trends, renewal milestones, service obligations, and financial commitments.

Technology & Industry Expertise

Develop knowledge of assigned vendor capabilities, product roadmaps, service models, and market positioning across cloud, infrastructure, cybersecurity, SaaS, and enterprise technology domains.

Provide insights regarding vendor performance, commercial implications, service risks, and optimization opportunities.

Monitor market trends, emerging technologies, and regulatory developments impacting financial services technology environments.

Translate technical, commercial, and operational information into actionable summaries, recommendations, and stakeholder communications.

Monitor vendor performance, service level agreements, operational stability, support responsiveness, delivery quality, and remediation activities.

Identify, document, escalate, and support mitigation of operational, compliance, regulatory, cybersecurity, concentration, and third-party risks.

Ensure vendor activities align with Third-Party Risk Management frameworks, governance standards, and documentation requirements.

Support issue resolution, incident follow-up, escalation management, service improvement initiatives, and vendor offboarding activities as needed.

What Are We Looking For?

We’re looking for strong collaborators who thrive in fast-paced, team-oriented environments and deliver exceptional client experiences. Our ideal candidates pursue greatness, act with integrity, are driven to help our clients succeed, and contribute to a culture where we win together and create and share joy while continuously improving how we serve our clients and support one another.

Requirements:

8+ years of experience in technology vendor management, vendor relationship management, strategic sourcing, procurement, contract management, third-party risk, technology operations, or related vendor-facing roles.

5+ years of experience in financial services, wealth management, or another regulated environment; equivalent experience managing regulated technology services may be considered.

Experience managing vendor relationships across one or more technology domains, including SaaS, cloud, cybersecurity, infrastructure, enterprise applications, data platforms, or managed services.

Strong commercial acumen, including practical understanding of pricing models, renewal planning, licensing structures, consumption-based models, and contract obligations.

Experience supporting RFPs, renewal cycles, vendor performance reviews, service level reviews, and complex technology agreements.

Core Competencies:

Operational rigor, issue management, and follow-through

Risk awareness and third-party governance discipline

Clear communication, executive presence, and concise business writing

Analytical thinking, prioritization, and continuous improvement mindset

Preferences:

Demonstrated ability to operate with risk awareness in a regulated environment and partner effectively with Legal, Risk, Procurement, Finance, Technology, and business stakeholders.

Strong written and verbal communication skills with the ability to prepare concise executive-ready summaries, meeting materials, action logs, and vendor performance updates.

Proficiency in Microsoft Excel, PowerPoint, SharePoint, Teams, and vendor management or workflow tools.

Experience managing vendors that support regulated trading, advisory, broker-dealer, or wealth management environments.

Experience with cloud, SaaS, cybersecurity, data, infrastructure, enterprise applications, or technology managed services vendors.

Pay Range:

$103,927.00 - $173,246.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [phone].