## AVP, Senior Product Manager - Agentic WorkflowsApply: Remote - USA: Full time: Posted 3 Days Ago: Req-1994**Department:**WDTech - R&DWe are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.**Department Overview** **WDTech** is W&D’s in-house technology team – a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology. **WDTech Product** works hand-in-hand with the business to translate business outcomes into actionable product strategies, aligning user needs with innovative solutions, via close collaboration with our engineering partners, to ensure W&D maintains a competitive advantage as our technology landscape and target market rapidly evolve. **The Impact You Will Have**The AVP, Senior Product Manager – Agentic Workflows is a senior individual contributor responsible for identifying, developing, and delivering AI-powered workflow solutions that improve business processes across Walker & Dunlop. Reporting to the Chief Product Officer, this role partners closely with business leaders and cross-functional teams to identify operational challenges, rapidly prototype solutions, and guide them through production deployment. Success in this role requires combining product management expertise with hands-on experience using modern AI technologies to deliver measurable business outcomes. **Primary Responsibilities** * Partner with business teams to identify workflow challenges and opportunities for AI-enabled automation through direct user engagement and observation.* Travel regularly to Walker & Dunlop offices and field locations to understand business processes and gather insights that inform product development.* Translate business needs into product requirements and maintain a prioritized backlog of AI workflow initiatives.* Design, build, test, and iterate AI workflow prototypes using modern AI tools and development platforms.* Present solutions to stakeholders, gather feedback, and refine workflows based on user input.* Partner with Engineering, Site Reliability Engineering (SRE), Information Security, Legal, Procurement, and other cross-functional teams to transition solutions from prototype to production.* Define, measure, and report on key performance metrics, including adoption, operational efficiency, quality improvements, and business impact.* Maintain workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development practices.* Communicate project priorities, progress, and outcomes to business stakeholders and executive leadership.* Contribute to the evolution of Walker & Dunlop's AI product capabilities by identifying reusable solutions, improving development practices, and sharing knowledge across teams.* Perform other duties as assigned **Education and Experience** * Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.* 8+ years of product management experience with a demonstrated track record of delivering AI, machine learning, or intelligent automation solutions into production.* Experience managing products throughout the full lifecycle, from discovery and solution design through implementation and adoption.* Experience collaborating with software engineering teams and translating business needs into technical requirements.* Experience within commercial real estate, mortgage finance, financial services, or another regulated industry is preferred.* Familiarity with developer tools such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown is preferred.**Knowledge, Skills and Abilities** * Strong knowledge of AI technologies, including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.* Ability to independently prototype AI-enabled solutions using modern AI development tools and platforms.* Strong product management, analytical, and problem-solving skills with the ability to translate complex business challenges into scalable technology solutions.* Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.* Strong collaboration and influencing skills, with the ability to build partnerships across business and technology teams.* Ability to manage multiple priorities in a fast-paced environment while maintaining high-quality execution and documentation.* Willingness and ability to travel regularly to Walker & Dunlop offices and field locations.* Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes* Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders #LI-MR1#LI-Remote**What We Offer*** The opportunity to join one of Fortune Magazine’s Great Places to Work winners* Comprehensive benefit options\\* that have earned Walker & Dunlop the gold level of the 2025 Cigna Healthy Workforce DesignationTM, some of which include: - Up to 83% subsidized medical payroll deductions - Competitive dental and vision benefits - 401(k) + match - Pre-tax transit and commuting benefits - A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance - Paid maternity and parental leave, as well as other family paid leave programs - Company-paid life, short and long-term disability insurance - Health Savings Account and Healthcare and Dependent Care Flexible Spending* Career development opportunities* Empowerment and encouragement to give back – volunteer hours and donation matching