AVP, Sales Operations (Medicare)

Molina Healthcare; Dayton (OH); On-site; USD 140,000 - 275,000; Full time

Job summary

A healthcare organization in Dayton, OH is seeking an AVP of Sales Operations to enhance efficiency and effectiveness in their sales channels. The ideal candidate will have extensive experience in national sales leadership, particularly in Medicare Advantage and ACA sales, alongside strong skills in process improvement and project management. This leadership role offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive benefits and compensation package

Qualifications

• 5-7 years of sales leadership in roles of increasing responsibility.
• Experience in Medicare Advantage and ACA sales.
• Demonstrated skills in process improvement.

Responsibilities

• Plan and design compensation structures.
• Train department staff including brokers.
• Manage systems related to agent management.

Skills

National sales leadership

Process improvement

Project management

Team leadership for 50+ FTEs

Medicare Advantage sales

Education

Bachelor's Degree in Business or related field

Graduate degree

Job description

Job Description

Job Summary

The AVP of Sales Operations is a key leadership role directly tied to the company’s expansion and success in all lines of business, particularly our broker sales channels. In close partnership with the Senior Vice President, Sales and Marketing, the AVP, of Sales Operations will be responsible for operationalizing the Sales Support functions by identifying opportunities and then creating and implementing action plans based on the opportunities identified to increase sales efficacy and efficiency. This position is a key part of the Sales leadership team and is expected to help drive improvements in both sales effectiveness and efficiency. The function has high visibility both internally and externally. It requires high flexibility and adaptability to respond to ever-changing market needs, as well as well-honed critical thinking skills and an action-oriented approach to support Molina initiatives to drive enrollments from a variety of channels

Job Duties

• Compensation planning, design, implementation and communication

• Training for entire department, including brokers and uplines.

• Responsible for all systems and processes related to agent management including contracting, testing, commissions and broker portal

• Responsible for communications, training, and policy upkeep

• Manages the Learning Management System

• Development of appropriate KPIs and dashboards for different levels of the organization (from front line sales leaders to EVP of Health Plans)

• Ensuring KPIs are “forward looking”, leaving us time to take action

• Creating and maintaining all work-force-management reporting for the call centers, including staffing plan and daily production reports

• Talent responsibility to drive a high-performance operational sales team who develop execution tactics, and are responsible for data, analytics, reporting, telecom, CRM and commission payment systems/structure.

Job Qualifications

REQUIRED EDUCATION :

Bachelor's Degree in Business, Health Services Administration or related field, or comparable experience

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES :

5-7 years national sales leadership in roles of increasing responsibility

Medicare Advantage sales and Marketplace/ACA sales leadership roles

Health plan sales management experience

Demonstrated skills in process improvement and project management

Leadership responsibilities for teams of 50+ FTEs

PREFERRED EDUCATION :

Graduate degree

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $140,795 - $274,550.26 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.