AVP, Regulatory Strategy, Product/IT Compliance

Cross River Bank; Fort Lee (NJ); Hybrid; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Credit Card Compliance Specialist to enhance its compliance team. This role involves leading due diligence and onboarding processes for third-party providers while ensuring adherence to consumer compliance regulations. With a focus on strategic planning and risk management, you will implement best practices and optimize compliance operations. Join a company that values innovation and collaboration, and be part of a mission to democratize financial services. If you have a strong background in compliance and project management, this is an exciting opportunity to make a significant impact.

Qualifications

• 5+ years of experience in compliance or project management in financial services.
• Strong background in strategic planning and risk management.
• PMP certification or equivalent preferred.

Responsibilities

• Drive strategic planning and manage departmental initiatives.
• Lead compliance oversight and ensure quality assurance standards.
• Utilize data analytics for program performance evaluation.

Skills

Compliance Management

Project Management

Risk Management

Data Analytics

Strategic Planning

Communication Skills

Analytical Skills

Education

Bachelor’s degree in Business

Master’s degree or MBA

Tools

MS Project

Power BI

Tableau

Job description

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

Cross River’s Compliance team ensures our business follows consumer compliance regulations, industry best practices, and established Bank procedures. This role supports the Bank’s offering of consumer and business-purpose card products in conjunction with third-party providers. Before the Bank can onboard a new third-party provider, the Bank must perform due diligence. Once a third-party provider is onboarded, regular compliance oversight includes ongoing compliance monitoring and testing. The Credit Card Compliance Specialist will initially be tasked with leading the due diligence, approval and onboarding processes, and will then expand into ongoing compliance monitoring and testing.

Responsibilities:

• Drive strategic planning and road mapping efforts across Compliance to align with departmental and enterprise goals.
• Manage the execution and delivery of key departmental initiatives
• Build and grow the Compliance SRI Program, overseeing design, implementation, stakeholder alignment, and reporting.
• Implement best practices in program and portfolio management, including prioritization, resourcing, and milestone tracking.
• Identify risks and proactively develop mitigation plans to ensure regulatory and operational soundness.
• Lead change management strategies to support the adoption of new compliance processes, systems, and frameworks.
• Ensure adherence to quality assurance standards and continuously improve project delivery outcomes.
• Manage project budgets, ensuring cost control and resource optimization.
• Act as a primary liaison with internal stakeholders, ensuring project alignment, transparency, and timely communication.
• Apply process improvement methodologies (e.g., Lean, Six Sigma) to optimize Compliance operations.
• Utilize data analytics and reporting tools to evaluate program performance and support decision-making.

Qualifications:

• 5+ years of experience in compliance, project/program management, or a related leadership role in financial services.
• Strong background in strategic planning, risk management, and program governance.
• Bachelor’s degree in Business, Compliance, Risk Management, or a related field; Master’s degree or MBA preferred.
• Project Management Professional (PMP) certification or equivalent strongly preferred.
• Lean Six Sigma or equivalent process improvement certification is a plus.
• Demonstrated ability to manage cross-functional teams and deliver complex projects on time and within scope.
• Proficient in project management and data analytics tools (e.g., MS Project, Power BI, Tableau).
• Excellent verbal and written communication skills, with an ability to influence and collaborate across all organizational levels.
• Strong analytical and critical thinking skills with attention to detail.

#LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range: $125,000.00 - $150,000.00