AVP, Property & Casualty Business Insights

Nationwide; Scottsdale (AZ); Remote; USD 143,000 - 283,000; Full time

Job summary

Nationwide is seeking an AVP, Property & Casualty Business Insights to lead data solutions and analytics within the Claims department. This role requires extensive experience in P&C Claims and data analytics, with responsibilities including managing reporting and influencing business strategies. The position offers a competitive salary, full-time employment, and a comprehensive benefits package.

Benefits

Health insurance

Paid time off

401(k)

Pension

Qualifications

• Minimum 10 years of experience in P&C financial and operational measurement initiatives.
• Extensive knowledge of P&C Claims and insurance industry standards.
• Experience in leading and influencing senior leaders.

Responsibilities

• Provide critical data solutions to deliver on Claims strategy.
• Deliver executive reporting and insights to business leaders.
• Manage associate performance and development.

Skills

Data analytics

Leadership

Communication

Project management

Education

Education in relevant fields

Tools

Data analytics tools

Job description

AVP, Property & Casualty Business Insights

Join to apply for the AVP, Property & Casualty Business Insights role at Nationwide

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This position is open to working remotely in the United States for suitable candidates.

Job Description Summary

Works directly with Claims leaders, Commercial Lines and E&S/S (CLESS) senior leaders, P&C senior leadership up to and including OCEO direct reports to provide the most critical and complex data solutions to deliver on Claims strategy. Ultimately responsible for creating, packaging, and communicating to senior leadership high quality, easily interpreted data, analytics, and insights in support of strategic CLESS business needs.

Job Responsibilities

1. Partners with CLESS and P&C senior business leaders to understand business, data needs, and strategies. Provides guidance and oversight on data solution design ideas and deliver data and/or reporting work that supports business strategies. Influences to provide innovative and creative data solutions to business problems. This includes accountability for project execution, change management and communication, culture development and transformation.
2. Delivers timely, accurate executive reporting and insights to business leaders in Claims, Finance, Reserving, Pricing, Underwriting, etc., to assist in assessing business performance, inform strategy, and understand trends and forecasts. Oversees the preparation of reports and use of information systems, software, and related sources of information. Manages the training of other users on report preparation and database access.
3. Manages CLESS Claims business partner expectations by guiding the team to complete data and/or reporting, analytics, and insights work proactively, consistently, and in a timely manner. Partners with CLESS senior business partners to establish and adhere to SLA framework and commitments. Influences Claims leaders on full portfolio of work and establishes priority within that portfolio, as a trusted advisor.
4. Drives strategic and operational priorities of the Claims Insights and Analytics organization to enable data-informed decisions and improve severity management.
5. Refines E&S/S, CL, and NWAG data architecture to align with business strategy and support advanced analytics models and decision support tools for Claims. Influences claim leaders to support standard work and the utilization of structured data fields to enhance data quality and analysis capabilities for the organization.
6. Responsible for consistency and continuity in team performance, monitoring overall partner satisfaction, project progress, and process improvements to enhance service delivery. Leads the team to support CLESS claims business partners through monitoring external sources, creating custom reports, and verifying information received from external sources.
7. Helps lead and deliver on the Data as an Asset Initiative to influence and strategically impact core data attributes for operational and portfolio performance.
8. Oversees associate management including performance management, salary planning, training and development, workflow, and day-to-day management, including hiring and disciplinary actions.
9. Oversees delivery of deep dive analytics through hypothesis testing and statistical techniques to provide critical business insights to CLESS Claims leaders.
10. Oversees CLESS Claims AI investments to ensure alignment with the Claims modernization roadmap and delivery of objectives.
11. Leverages global sourcing to maximize data engineering and visualization delivery to address capability gaps and build a future-ready data organization.

Additional Information

Reporting to the VP, Data and Digital Solutions, with 3-5 direct reports and 30-50 indirect reports. Requires a minimum of 10 years of experience in P&C financial and operational measurement initiatives, leadership, and influencing senior leaders. Extensive knowledge of P&C Claims, insurance industry standards, and data analytics tools is essential. Education in relevant fields and insurance designations are preferred.

Position is full-time, exempt, with some travel required. Benefits include health insurance, paid time off, 401(k), pension, and more. The salary range is $143,000 to $283,000, with an expected starting range of $151,000 to $253,000.