AVP, Property & Casualty AI Enablement

Nationwide Mutual Insurance Company; Columbus (OH); Hybrid; USD 154,000 - 290,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

401(k) with company match

Pension plan

Job summary

Nationwide Mutual Insurance Company seeks an AVP, P&C AI Enablement to shape and accelerate AI-driven transformation across Property & Casualty. You will lead strategy, operating models, governance, and scalable services that translate AI into real business outcomes.

You will partner with cross-functional leaders, prioritize opportunities, evaluate solutions and suppliers, and drive end-to-end process transformation with responsible AI practices.

Qualifications

• Undergraduate degree in business, technology, data/analytics, operations, insurance or related field preferred.
• Advanced degree or equivalent experience may be considered.
• Certifications in AI, data, process improvement, insurance or change management preferred but not required.

Responsibilities

• Sets direction for the P&C AI operating model and governance across P&C.
• Establishes enterprise-aligned practices, playbooks and routines for AI execution.
• Leads visibility and prioritization of the AI portfolio and performance metrics.
• Partners with business areas to identify, evaluate and prioritize AI solutions and shared capabilities.
• Deploys scalable services, pilots and transformation support for end-to-end processes.
• Leads the AI Enablement Council and promotes AI fluency across the organization.

Skills

AI enablement

AI governance

P&C insurance operations

process transformation

executive stakeholder engagement

leadership

influence across business areas

translate governance into routines

lead through ambiguity

scalable capabilities

Education

Undergraduate degree in business/technology/data analytics

AI, data, process improvement, insurance change-management certs (preferred)

Job description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Addendum:

P&C is rewriting the AI playbook by creating a clear P&C approach to identifying high-value opportunities, evaluating and prioritizing them, and accelerating implementation. In partnership with our business and enabling teams, the P&C AI Process Transformation Hub serves as the central point for practical knowledge, guidance, tools, and common ways of working. The Hub focuses on P&C-wide AI opportunities, aligning efforts across P&C where scale, shared capabilities, and common governance can accelerate value creation, while complementing business unit-led solutions. The Hub also maintains the P&C AI portfolio and supports governance through the P&C AI Enablement Council.

We are seeking individuals who bring a combination of deep P&C expertise, AI experience, and thought leadership, including practical application of generative and agentic AI capabilities. Successful candidates will be able to translate emerging AI technologies into real business outcomes, connect AI to operational realities, understand implications across processes, influence priorities across organizations, build alignment among stakeholders, solve complex problems, and help Property & Casualty move from ideas to execution at scale.

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Job Description Summary

As the AVP of P&C AI Acceleration, you will play a pivotal role in shaping and accelerating business transformation through AI implementation. Serving as leader for strategy, operating model and execution discipline for AI capabilities across Property & Casualty. This role establishes enterprise-aligned practices, governance routines, performance visibility and leads the team that provides scalable services that enable responsible adoption of AI-enabled solutions. The team will have responsibilities for executing transformational AI initiatives and support incremental efforts that cross P&C. The AVP partners across P&C business areas and enterprise stakeholders to prioritize opportunities, evaluate solutions and suppliers, and advance capabilities that support end-to-end process transformation and business outcomes.

Key Responsibilities:

• AI Strategy and Operating Model: Sets direction for the P&C AI operating model, including enterprise-aligned practices, playbooks, standards and routines that support consistent AI and innovation execution across P&C.
• Governance, Risk and Controls: Leads adoption of enterprise AI governance across P&C, establishing checks, balances and monitoring routines that support responsible use, risk management and alignment with enterprise expectations.
• Performance Visibility and Portfolio Management: Maintains visibility to and leads prioritization of the P&C AI portfolio, including inventory health, value tracking, performance measures, governance status and ongoing monitoring routines.
• Business Partnership and Solution Evaluation: Partners with P&C business areas to identify, evaluate and prioritize AI and innovation solutions, suppliers and common capabilities that address business needs and enable scalable outcomes.
• Scalable Services, Pilots and Transformation Support: Deploys team expertise to support end-to-end process transformation, early-stage discovery and pilot efforts that advance reusable P&C AI capabilities.
• Community of Practice and Thought Leadership: Leads the P&C AI Enablement Council, promoting AI fluency, shared learning, consistent practices and adoption of AI capabilities across business areas. Maintains connectivity with and leverages Enterprise AI thought leadership to enable P&C transformation.

May perform other responsibilities as assigned.

Reporting Relationships:

This job reports to the Vice President, BPO. Manages a team of AI Enablement professionals within the Artificial Intelligence Enablement job family. Direct and/or matrixed roles may include Specialist, AI Enablement; Consultant, AI Enablement; Senior Consultant, AI Enablement; and Director, AI Enablement.

Typical Skills and Experiences:

Education:

Undergraduate degree in business, technology, data/analytics, operations, insurance or a related field preferred; advanced degree or equivalent experience may be considered.

Licenses/Certifications/Designations:

AI, data, process improvement, insurance or change management certifications/designations preferred but not required.

Experience:

10+ years’ P&C Leadership experience in business process improvements with AI implementation, process management, data/analytics, technology delivery, including experience leading cross-functional initiatives and people teams.

Knowledge, Abilities and Skills:

Strong knowledge of AI enablement, responsible AI governance, P&C insurance operations, process transformation, metrics and executive stakeholder engagement. Ability to translate enterprise governance into practical business routines, influence across business areas, lead through ambiguity and build reusable capabilities at scale.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values:

Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility:

Not eligible (Exempt)

Working Conditions:

This role will go into the office 2 days per week. Remote internal associates may also be considered.

ADA:

The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 11/10/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage,paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for AVP, P&C AI Enablement : $154,000.00-$290,000.00The expected starting salary range for AVP, P&C AI Enablement : $154,000.00 - $258,000.00