AVP, Platform Engineering & Operations

Primerica; Duluth (GA); Hybrid; USD 185,000 - 195,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Vacation and time off

Life and disability insurance

FSA/HSA

Tuition reimbursement

Employee events

Job summary

Primerica seeks an Executive to lead Platform Engineering & Operations in the Atlanta metro area, driving cloud-first modernization across hybrid environments. You will shape strategy, governance, and org-wide modernization initiatives while overseeing mainframe integration and vendor partnerships.

You will manage a team of leaders, foster automation, ensure security, and align technology with business goals, delivering scalable platform services for the enterprise.

Qualifications

• Bachelor’s degree in CS/IT/Engineering or equivalent.
• Extensive experience in enterprise tech, cloud/platform engineering, or tech operations.
• Leadership experience managing engineering teams, vendors, or MSPs.
• Experience leading modernization and organizational transformation.
• Strong knowledge of cloud platforms, hybrid infra, IaC, DevSecOps, observability, and modern platform practices.
• Experience supporting highly available enterprise environments.
• Workforce planning, talent development, succession planning.
• Governance and performance management for vendors/MSPs.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Provide executive leadership for platform modernization through automation and IaC.
• Establish modernization roadmaps, standards, and governance with DevSecOps, EA, and App Development.
• Lead platform engineering operations for cloud infrastructure, observability, DevSecOps, and legacy services.
• Set operational standards, service delivery models, governance, and compliance.
• Oversee platform strategy, performance, capacity planning, risk management, and continuous improvement.
• Drive workforce planning, talent development, succession planning, and vendor management.
• Promote automation-first practices and cross-functional collaboration.
• Coordinate efforts to align investments and platform capabilities for long-term sustainability.
• Communicate platform strategy and investment to executive leadership.

Skills

Leadership

Cloud platforms

DevSecOps

Observability

Platform engineering

Automation (IaC)

Cybersecurity posture

Stakeholder management

Workforce planning

Strategic leadership

Education

Bachelor’s degree in Computer Science, IT, Engineering, Business or related field

Job description

Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The Assistant Vice President, Platform Engineering & Operations provides executive leadership and strategic direction for the enterprise Cloud Platform Engineering ecosystem, including DevSecOps, observability, reliability engineering, and cloud-native infrastructure automation. This role is responsible for architecting and scaling a secure, resilient hybrid-cloud platform that accelerates product delivery and modernizes legacy application environments. As a key driver of the enterprise transformation strategy, this executive will lead the cultural and technical shift toward cloud-first architectures, self-service developer platforms, and modern cloud operations that improve efficiency, reduce risk, and strengthen cybersecurity posture across our core modernization roadmaps. In addition, the role oversees Mainframe Managed Services governance, vendor partnerships, and co-managed operational models to ensure legacy environments are stably integrated with, and systematically modernized into, our core cloud strategy.

The salary range for this role is $185,000 - $195,000. This role is not eligible for sponsorship now or in the future.

Responsibilities & Qualifications

Essential Duties and Responsibilities

Platform Modernization and Automation
Provide executive leadership for enterprise platform modernization through automation, Infrastructure as Code (IaC), platform engineering, and self-service capabilities that improve scalability, resiliency, operational efficiency, and long-term sustainability across hybrid technology environments.
Establish modernization roadmaps, engineering standards, and automation governance while partnering with DevSecOps, Enterprise Architecture, and Application Development to remove engineering bottlenecks and accelerate technology delivery.

Platform Engineering and Operational Leadership
Lead enterprise Platform Engineering operations supporting cloud infrastructure, observability, DevSecOps, and legacy technology services.
Establish operational standards, engineering practices, service delivery models, and governance processes that ensure platform availability, security, resiliency, consistency, and compliance.
Provide executive oversight for platform strategy, operational performance, capacity planning, risk management, and continuous service improvement.

Organizational Leadership, Workforce Development, and Knowledge Continuity
Provide executive leadership for Platform Engineering organizations through workforce planning, organizational development, succession planning, talent acquisition, vendor management, and operational governance.
Build high-performing engineering teams by developing technical capabilities, promoting automation-first engineering practices, fostering cross-functional collaboration, and implementing structured knowledge management strategies that reduce operational risk and strengthen long-term organizational capability.
Observability and Reliability Engineering
Lead the Observability & Reliability Engineering function by establishing enterprise monitoring standards, reliability engineering practices, and baseline performance, availability, and capacity metrics across enterprise platforms.
Ensure platform services are fully integrated into enterprise observability frameworks that provide actionable operational intelligence, improve incident response, strengthen service reliability, and support proactive capacity and performance management.

Cross-Functional Platform Leadership and Service Integration
Direct collaboration across Cloud Platform Engineering, DevSecOps Engineering, and Observability & Reliability Engineering while partnering with Data Platform Engineering, legacy platform teams, enterprise architecture, security, application development, and external service providers.
Align engineering priorities, modernization initiatives, operational objectives, and technology investments to deliver consistent enterprise platform capabilities and long-term technology sustainability.

Leadership Responsibilities
Establish enterprise platform engineering strategy aligned with business objectives.
Lead multiple engineering organizations and technical leaders.
Develop organizational capabilities through workforce planning, succession planning, and leadership development.
Oversee strategic vendor relationships, consulting partners, and managed service providers.
Direct platform modernization, automation, observability, and operational excellence initiatives.
Communicate platform strategy, operational health, technology risk, and investment recommendations to executive leadership.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
• Extensive progressive experience in enterprise technology, infrastructure, cloud engineering, platform engineering, or technology operations.
• Significant leadership experience managing engineering teams, technical professionals, consultants, vendors, or managed service providers.
• Demonstrated experience leading technology modernization and organizational transformation initiatives.
• Strong knowledge of cloud platforms, hybrid infrastructure, automation, Infrastructure as Code, DevSecOps, observability, reliability engineering, and modern platform engineering practices.
• Experience supporting highly available and business-critical enterprise technology environments.
• Demonstrated experience with workforce planning, talent development, succession planning, and knowledge continuity.
• Experience establishing governance and performance expectations for strategic vendors and managed service providers.
• Strong leadership, communication, strategic planning, problem-solving, and stakeholder management skills.

Preferred Qualifications

• Advanced degree in Technology, Engineering, Business Administration, or a related discipline.
• Experience leading enterprise cloud, infrastructure, or platform engineering teams.
• Experience with large-scale infrastructure modernization and transformation initiatives.
• Experience overseeing mainframe environments or managed services supporting business-critical platforms.
• Experience establishing enterprise observability and reliability engineering capabilities.
• Experience transitioning traditional infrastructure organizations toward automation-driven platform engineering operating models.

FLSA status: This position is exempt (not eligible for overtime pay): Yes

Our Benefits

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development Tuition reimbursement
• Company-sponsored social and philanthropy events

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Primerica is a leading provider of financial products and services to middle-income families in the U.S. and Canada. Since 1977, Primerica has helped millions of middle-income households protect their families and save for the future. We insure over 5.5 million lives and have approximately 3.0 million client investment accounts. Headquartered in metro Atlanta, Primerica is a Fortune 1000 company with over 2,800 employees located in the U.S. and Canada. Our employees are an integral part of achieving Primerica’s mission in creating more financially independent families and supporting over 151,000 licensed financial representatives across the U.S. and Canada. The Company’s competitive salaries, award-winning benefits packages, and employee recognition programs are just a few of the reasons the average employee tenure is 13 years.

Awards and Recognitions

• Newsweek’s America’s Greatest Workplaces
• USA Today’s Top Workplaces
• USA Atlanta Journal-Constitution’s Top Workplaces
• Forbes America’s Best Insurance Companies #1 Most Trusted Life Insurance Company by Investor’s Business Daily #3 Most Trusted Financial Company by Investor’s Business Daily

The stock is traded on The New York Stock Exchange under the symbol “PRI.”