AVP of Client Services - Remote Work | REF#280853

BairesDev; Columbus (OH); Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking an AVP of Client Services to foster strong relationships with top-tier clients and lead a talented team. This role involves overseeing multiple projects, driving growth, and ensuring client satisfaction. With a focus on collaboration and strategic growth, you will play a pivotal role in aligning client needs with BairesDev's solutions. Join a diverse and dynamic team where your leadership will make a significant impact, and enjoy a flexible work environment that supports your professional development. If you are passionate about client success and ready to take your career to the next level, this opportunity is for you.

Benefits

Work-from-home hardware setup

Flexible hours

PTO

Healthcare coverage (Vision and Dental)

Life Insurance

401K Plan

Strong sales operations support

Diverse and multicultural work environment

Innovation-driven environment

Qualifications

• 9+ years in senior client services with executive-level relationship management.
• 4+ years leading teams and developing talent in the IT sector.

Responsibilities

• Build and maintain exceptional client relationships to drive revenue growth.
• Lead and mentor a team managing large-scale projects for top-tier clients.

Skills

Client Relationship Management

Analytical Skills

Leadership

Consultative Approach

Communication

Job description

At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

AVP of Client Services at BairesDev

We are looking for an AVP of Client Services to join our team and lead the charge in building long-lasting relationships with our top-tier clients. As an AVP, you will oversee a talented team that manages 20-25 projects per direct report, with a total revenue of $10-15M. Your leadership and client-focused strategies will drive growth, strengthen partnerships, and ensure client satisfaction across BairesDev’s portfolio.

What You’ll Do:

1. Build and maintain exceptional client relationships that drive revenue growth and retention across BairesDev.
2. Serve as a client champion, ensuring the highest levels of service and partnership while identifying growth opportunities.
3. Lead and mentor a team of direct reports, promoting client retention, driving their growth, and guiding them in managing a portfolio of large-scale projects.
4. Identify and analyze opportunities for client growth using a consultative approach and strong analytical skills.
5. Work closely with cross-functional teams to ensure client needs are met and exceeded, aligning BairesDev’s solutions with business objectives.

What We’re Looking For:

1. 9+ years of experience in a senior client services role, with proven success in managing client relationships at the executive level.
2. 4+ years of experience leading teams and developing talent.
3. Strong background in the IT or technology services industry.
4. Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
5. Advanced level of English.

What we offer:

1. Work-from-home hardware setup
2. Flexible hours - make your schedule
3. PTO
4. An excellent compensation package, including base salary and commissions — well above the market average
5. Healthcare coverage (Vision and Dental)
6. Life Insurance
7. 401K Plan
8. Strong sales operations, and travel & events coordination teams within the company to support your role
9. You can grow at the speed of your learning curve
10. Diverse and multicultural work environment
11. An innovation-driven environment that provides the support and resources for its professionals to thrive

Apply now!

Join a global team where your unique talents can truly thrive!