AVP, House Calls Ops - Scheduling & Patient Experience

Essen Medical Associates; New York (NY); On-site; USD 120,000 - 140,000; Full time

Job summary

Essen Medical Associates is seeking an Assistant Vice President of Operations for House Calls to oversee operations and enhance patient experience in New York City.

This leadership role involves managing scheduling and front desk operations, ensuring compliance with healthcare regulations, and fostering a culture of excellence among staff. Candidates should have at least 5 years of experience in healthcare operations management and a bachelor’s degree in a related field.

The position offers a competitive salary of $120,000–140,000 and a share in profit interest units.

Qualifications

• 5+ years of experience in healthcare operations management with scheduling expertise.
• Proven experience managing teams and driving performance.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee and optimize patient appointment scheduling for provider efficiency.
• Lead and manage front desk operations ensuring customer service excellence.
• Implement process improvements to enhance operational efficiency.

Skills

Strong organizational skills

Communication skills

Problem-solving skills

Proficiency in healthcare management software

Excellent analytical skills

Education

Bachelor’s degree in Healthcare Administration

Master’s degree (preferred)

Tools

Electronic medical records (EMR) systems

Job description

Essen Medical Associates is seeking an Assistant Vice President of Operations for House Calls to oversee operations and enhance patient experience in New York City.

This leadership role involves managing scheduling and front desk operations, ensuring compliance with healthcare regulations, and fostering a culture of excellence among staff. Candidates should have at least 5 years of experience in healthcare operations management and a bachelor’s degree in a related field.

The position offers a competitive salary of $120,000–140,000 and a share in profit interest units.