AVP, Digital Channels Business Systems Data Analyst – Transaction Banking Global Products (Japa[...]

MUFG Americas; Jersey City (NJ); Hybrid; USD 100,000 - 115,000; Full time

Job summary

An established industry player is seeking an ambitious individual for an entry-level Business Analyst position in Transaction Banking Product Management. This role offers a unique opportunity to work closely with internal teams to develop and support online banking products. The ideal candidate will have a strong foundation in business analysis, excellent communication skills, and the ability to work flexibly with international colleagues. Join a forward-thinking organization where your contributions will directly impact the delivery of innovative banking solutions and enhance customer experiences.

Benefits

Health and Wellness Benefits

Retirement Plans

Educational Assistance

Paid Leave

Qualifications

• 1-5 years’ experience in Business Analysis, preferably in Transaction Banking.
• Ability to understand complex system and business requirements.

Responsibilities

• Liaise between Transaction Banking and Head Office for system requirements.
• Manage documentation of requirement specifications for digital banking products.

Skills

Business Analysis

Problem Solving

Communication Skills

Organizational Skills

Fluency in Japanese

Fluency in English

Education

Bachelor’s Degree in STEM

Advanced Degree or MBA

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas, and collaborate toward greater innovation, speed, and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Position Summary:

Transaction Banking Product and Digital Channels teams are comprised of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and support online banking products to serve our customers’ banking needs. This is an entry-level position for an ambitious candidate with 1-5 years’ Business Analyst experience who is pursuing a career in Transaction Banking Product Management and software development. The candidate will provide daily ownership of business-focused tasks while collaborating with internal teams in the delivery of global banking digital channel solutions.

Major Responsibilities:

• Serve as a liaison between Transaction Banking of the Americas and Head Office Transaction Banking Division, Tokyo, for specific matters such as system requirements, product development cycle, and testing of product enhancements and new solutions.
• Manage the gathering and documentation of requirement specifications for future global digital banking products and enhancements.
• Support online product deployment, including user acceptance testing and production validation (may occur outside of business hours).
• Collaborate with technology teams to ensure testing environments are available and staged appropriately with clean data for software development and testing.
• Provide support to Product Management including incident management, problem ticket triage, escalation, and resolution of client impact.
• Assist Client onboarding and implementation teams with inquiries related to system configuration for customer setup and user maintenance.
• Proactively communicate system issues and defects to ensure outstanding customer experiences.
• Ensure compliance with the Bank's standards and regulatory policies, completing all requisite training.

Requirements:

• Fluent in Japanese and English, with the ability to work flexible hours to coordinate with non-U.S. colleagues.
• Experience in Transaction Banking, familiarity with online cash management, host-to-host connectivity protocols, ISO 20022 payments, and information reporting standards.
• Bachelor’s degree from a four-year college, preferably in science, technology, engineering, or math.
• Advanced degrees or MBAs are advantageous but not required.
• Ability to understand and break down complex system and business requirements.
• Creative problem-solving skills and willingness to learn.
• Strong organizational and communication skills.

The typical base pay range for this role is $100K - $115K, depending on experience and location. The role may be eligible for bonuses and other benefits, including health and wellness benefits, retirement plans, educational assistance, paid leave, and more. For details, see our MUFG Benefits Summary.

We will consider all qualified applicants, including those with criminal histories, in accordance with applicable laws and regulations. We are committed to equal opportunity employment and value diversity in our workforce.