AVP, Credit Sales Manager - J Crew (GA/FL)

Synchrony; United States; Remote; USD 75,000 - 130,000; Full time

Job summary

A leading company in financial services is seeking a field sales representative to drive product engagement and maintain client relationships across several states. This role involves significant travel and requires strong sales and client management skills, with a focus on exceeding credit goals and enhancing customer satisfaction.

Qualifications

• Minimum 3 years of field or outside sales experience.
• Minimum 2 years of Client Relationship Management experience.
• Willing to travel up to 75% of the time.

Responsibilities

• Drive application volume to meet/exceed goals.
• Enhance in-store marketing program implementation.
• Develop credit awareness programs with store management.

Skills

Negotiation

Client Relationship Management

Communication

Customer-focused mindset

Education

Bachelor’s degree

5 years’ experience in Financial Services or Retail Store Management

Tools

Sales Force CRM

MS Word

Excel

PowerPoint

Job description

Job Description:

Role Summary/Purpose:

This field sales position is responsible for selling to Regional & Store level client leadership the benefits of our products, driving product engagement and in-store execution to meet or exceed credit goals. The role involves maintaining relationships through effective communication, attending market/store meetings, developing in-store product execution strategies, and ensuring regional strategies are effectively implemented at the store level.

This position supports a territory including Georgia, Florida, North Carolina, South Carolina, Alabama, Mississippi, Arkansas, Tennessee, and Virginia. The preferred location is Atlanta or Florida.

Location: The position is based from a home office in Georgia or Florida and requires significant travel via company car.

Essential Responsibilities:

• Drive application volume to meet/exceed goals, measured as percent increase to Operating Plan.
• Exceed customer satisfaction targets as per Client Satisfaction surveys.
• Enhance in-store marketing program implementation and conduct ongoing training.
• Develop credit awareness programs with store and market management.
• Audit store signage and point-of-sale materials for compliance and communicate issues.
• Support initiatives of the General Manager and client team.
• Compile and present results of credit programs; manage travel and marketing budgets.
• Attend/support store openings and relocations; develop and maintain key external client relationships at various levels.
• Leverage credit support and commitment at the store level.
• Develop annual engagement plans for stores aligned with business goals.
• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree or 5 years’ experience in Financial Services or Retail Store Management.
• Minimum 3 years of field or outside sales experience.
• Minimum 2 years of Client Relationship Management experience.
• Minimum 2 years of experience developing presentations and pitching to management.
• Proficiency with Sales Force CRM, MS Word, Excel, PowerPoint.
• Willing to travel up to 75% of the time.

Desired Characteristics:

• Excellent negotiation and client relationship skills.
• Openness to coaching and quick learning.
• Customer-focused mindset and responsiveness to customer needs.
• Exceptional communication skills (written, oral, nonverbal).
• Experience in Private Label Sales and Marketing, with strong finance acumen, is a plus.

Grade/Level: 10

The salary range is $75,000 - $130,000 USD annually, with eligibility for an annual bonus based on performance. Actual compensation depends on experience and skill level. Salaries are adjusted for markets like CA, NY Metro, and Seattle.

Eligibility Requirements:

• You must be 18 or older.
• High school diploma or equivalent required.
• Willingness to undergo drug testing, background checks, and fingerprinting.
• Must meet requirements of Section 19 of the Federal Deposit Insurance Act.
• Internal posting restrictions based on tenure and performance apply.

Legal authorization to work in the U.S. is required. We do not sponsor visas. All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

We foster a diverse, inclusive culture that values your skills and experiences. We celebrate differences and believe diverse perspectives make us stronger. Join us and be part of a community that values belonging and connection, supported by our Diversity Networks+ where over 60% of our workforce is engaged.

This begins with your application. We ensure equal employment opportunity for all applicants.

Reasonable Accommodation Notice:

• We provide reasonable accommodations for qualified individuals with disabilities. Please inform us if you require accommodations during the application or employment process.
• Contact our Career Support Line at 1-866-301-5627, available Monday to Friday, 8am – 5pm CST, for assistance.

Job Family Group: Sales