AVP, Commercial Property Management

Welltower™ Inc. (NYSE:WELL); Plano (TX); On-site; USD 160,000 - 175,000; Full time

Job summary

Welltower Inc. is seeking an Assistant Vice President of Property Management to lead a team overseeing a substantial portfolio. This role requires strong leadership, decision-making skills, and extensive experience in real estate management. The AVP will ensure high tenant satisfaction and effective expense management while supporting the company's asset strategies.

Benefits

Competitive Base Salary + Annual Bonus

Generous Paid Time Off and Holidays

Employer-matching 401(k) Program + Profit Sharing Program

Student Debt Program – contribution towards student loans

Tuition Assistance Program

Employee Stock Purchase Program – purchase shares at a 15% discount

Comprehensive and progressive Medical/Dental/Vision options

Qualifications

• Minimum 7 years’ experience in property management, asset management, and/or leasing of commercial buildings.
• Medical Office Building experience preferred.
• Real estate license, CPM, CFM or RPA designation preferred.

Responsibilities

• Provide strong leadership and mentorship to property management staff.
• Manage operating expenses to achieve Net Operating Income (NOI) growth.
• Ensure timely completion of monthly and quarterly management reports.

Skills

Leadership

Decision-making

Customer Service

Education

Bachelor’s degree in business, real estate finance, or related field

MBA

Job description

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Summary

The Assistant Vice President of Property Management is responsible for providing leadership to Property Managers in support of the oversite of their respective properties. The AVP of Property Management’s team typically consists of 3-5 Senior Property Managers that will report directly to the AVP of Property Management and approximately 6-8 Property Managers and Property Administrators that will report indirectly to the AVP of Property Management. The AVP will have oversight of a portfolio totaling approximately 5,500,000+ rentable square feet and 475+ tenants. This position will require effective decision-making skills, successful guidance over a team and strong experience in real estate management. The AVP Property Management will lead the property management staff across the assigned portfolio to help support the asset strategies, manage operating expenses to achieve Net Operating Income (NOI) growth and maximize cash flow, plan, organize, and manage the activities of the assigned properties through the optimal utilization of resources to ensure a consistent high level of tenant satisfaction. The AVP Property Management is an experienced manager with the ability to manage a larger and more challenging portfolio as it relates to property management, with minimal guidance. This person should be an expert in building operations, policies, leadership and customer service.

Summary

The Assistant Vice President of Property Management is responsible for providing leadership to Property Managers in support of the oversite of their respective properties. The AVP of Property Management’s team typically consists of 3-5 Senior Property Managers that will report directly to the AVP of Property Management and approximately 6-8 Property Managers and Property Administrators that will report indirectly to the AVP of Property Management. The AVP will have oversight of a portfolio totaling approximately 5,500,000+ rentable square feet and 475+ tenants. This position will require effective decision-making skills, successful guidance over a team and strong experience in real estate management. The AVP Property Management will lead the property management staff across the assigned portfolio to help support the asset strategies, manage operating expenses to achieve Net Operating Income (NOI) growth and maximize cash flow, plan, organize, and manage the activities of the assigned properties through the optimal utilization of resources to ensure a consistent high level of tenant satisfaction. The AVP Property Management is an experienced manager with the ability to manage a larger and more challenging portfolio as it relates to property management, with minimal guidance. This person should be an expert in building operations, policies, leadership and customer service.

Key Responsibilities

• Provide strong leadership and mentorship skills to the property management staff in a manner that motivates commitment and results. Develop and implement staff planning and development initiatives to meet the on-going management/professional requirements as required to meet business needs. Ensure the optimal utilization of all resources to achieve property management goals and objectives across assigned portfolio. Recruit and develop property management professionals that support overall company plans.
• Establish and maintain strong working relationships with all hospital officials and tenants, and with the communities in which their portfolios reside. Direct/plan, organize and manage the activities of across assigned portfolio through the optimal utilization of resources to provide the consistent delivery of the Service Promise.
• Ensure the proper training, guidance and feedback is deployed to implement aggressive annual expense management and service contracting practices that drive property operating expense budgets to support achievement of Net Operating Income (NOI) growth targets, Common Area Maintenance (CAM) budgets and maximize cash flow. Direct operating expense projects and service agreements to meet budget and schedule.
• Follow and adhere to the Asset Strategy plans for assigned properties, to include recommendations on capital expenditures. Work with Property Managers to ensure they maintain a thorough understanding of the strategic direction of the asset and ensure the management of their assigned properties is consistent with this strategy.
• Maintain a strong working knowledge of all operations and financial policies, procedures, and systems. Ensure the implementation and ongoing training, utilization and compliance with all company policies, procedures and systems required for the effective property management of assigned properties.
• Ensure the timely completion of monthly and quarterly management reports that meet all required expectations, to include but not limited to, budget variance reports, reforecasts and income and expense reports with variances Responsible for evaluating monthly financial results, identifying trends in financial performance, and presenting results to internal stakeholders
• Responsible for the ongoing collection of tenant rents. Review and approve tenant delinquency report. Develop and implement proactive rent collection and delinquency management measures, promptly responding to any deviations from collection policy.
• Direct the implementation and maintenance of proper risk management practices to include consistent fulfillment of vendor insurance obligations, building life safety and security procedures, and implementation of incident/accident prevention measures and analysis required for the proper administration of all assigned properties.
• Assist in the due diligence and on-boarding of new property acquisitions to include property inspections, review of due diligence material, communicating with seller’s property management, transitioning vendors, and insuring transparent transition for tenants.
• Create practices leading to the procurement of products and services that optimize available economies of scale.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

30-40% travel is expected for this position

Minimum Requirements

Experience: A minimum 7 years’ experience in property management, asset management, and/or leasing of commercial buildings. Medical Office Building experience is preferred but not required. Real estate license, CPM, CFM or RPA designation is preferred.

Education: Bachelor’s degree in business, real estate finance, or related field. MBA preferred.

Applicants must be able to pass a pre-employment drug screen.

What We Offer

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Comprehensive and progressive Medical/Dental/Vision options
• And much more! https://welltower.com/newsroom/careers/
  
  

About Welltower

Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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