AVP, Casualty Claims Consultant

Brown & Brown, Inc. (old); Sandy Springs (GA); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Discounts and wellness programs

Job summary

Brown & Brown, Inc. (old) is recruiting an AVP Casualty Claims Consultant to join the National Casualty Claims Practice in Atlanta, GA or remotely. You will provide strategic claims consulting, program analysis, and risk services, serving as a dedicated consultant for large, strategic accounts.

You will mentor junior staff, support complex claims strategy, and collaborate with brokerage and client service teams to drive client retention and growth.

Qualifications

• Bachelor's degree in Risk Management, Business, Insurance, Finance, or related field and/or 8–10 years of commercial insurance and claims experience.
• Ability to obtain and maintain applicable state insurance licenses.
• Experience managing complex property, casualty, or executive risk claims.

Responsibilities

• Serve as dedicated claims consultant for large, strategic accounts with day-to-day program oversight.
• Advocate for clients through claims lifecycle, including reporting, disputes, and settlements.
• Lead claims strategy for complex, multi-jurisdictional claims and coordinate with carriers and vendors.
• Develop client-specific service plans and provide loss trend analysis and market intelligence.

Skills

Client relationship management

Claims analysis

Negotiation

Project oversight

Leadership

Communication

Education

Bachelor's degree in Risk Management

Bachelor's degree in Business

Bachelor's degree in Insurance or Finance

Tools

Microsoft Excel

PowerPoint

Word

Job description

AVP, Casualty Claims ConsultantWe use cookies to improve your browsing experience. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. To find out more about the cookies we use, see our Privacy Policy.### AVP, Casualty Claims ConsultantApply: Sandy Springs (\"Atlanta\"), GA, USA: Full time: Posted Today: R26\\_0000003680Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown's Risk Solutions team is looking for an AVP Casualty Claims Consultant to join the National Casualty Claims Practice in Atlanta, GA or remotely. The AVP Casualty Claims Consultant provides strategic claims consulting, advocacy, program analysis, and risk services to clients in partnership with brokerage, placement, and service teams. This role serves as a dedicated claims consultant for one or more large, strategic accounts, providing hands-on, day-to-day program management and acting as a trusted advisor on complex claims, coverage interpretation, claims trends, and loss mitigation strategies. **Essential Duties and Functions:** * Serve as the dedicated claims consultant for one or more large, strategic accounts, providing hands-on, day-to-day program oversight, proactive file and reserve review, and a single point of accountability for claims activity.* Advocate for clients throughout the claims lifecycle, including claim reporting, dispute resolution, coverage discussions, and negotiation of timely and equitable settlements.* Provide consultative guidance regarding policy provisions, carrier coverage positions, claim handling practices, and claim resolution strategies.* Lead and coordinate claims strategy for complex, high-severity, catastrophic, and multi-jurisdictional claims.* Develop and execute client-specific claims service plans aligned with organizational objectives, risk exposures, and claim management needs.* Collaborate with brokerage, placement, and client service teams to support account strategy, renewals, stewardship meetings, coverage discussions, and client presentations through claims expertise, loss trend analysis, and market intelligence.* Analyze claims data and loss trends to identify opportunities for risk improvement, claims cost reduction, and loss prevention, and develop stewardship, benchmarking, and executive-level reporting for clients.* Provide recommendations regarding coverage concerns, emerging exposures, and claims trends impacting client insurance programs.* Coordinate with carriers, adjusters, legal counsel, engineers, consultants, and other service providers to support favorable client outcomes.* Develop and maintain productive relationships with carrier claims leadership, independent adjusters, vendors, and other key stakeholders.* Support new business pursuits, prospect meetings, requests for proposals (RFPs), and finalist presentations through claims expertise and thought leadership.* Serve as a strategic member of the account team, providing claims expertise, loss insights, and market intelligence that support client retention, growth, and placement objectives.* Mentor and coach junior team members while contributing to claims best practices, service standards, and team knowledge sharing.* Attend required training and continuing education programs, maintain applicable licenses, and comply with company policies and procedures.* Perform other duties as assigned.**Qualifications:**Required* Bachelor's degree in Risk Management, Business, Insurance, Finance, or a related field, and/or 8–10 years of commercial insurance and claims experience.* Ability to obtain and maintain applicable state insurance licenses.* Experience managing complex commercial property, casualty, executive risk, cyber, or specialty claims.* Demonstrated experience serving as a dedicated claims resource for large, strategic, or complex accounts requiring a high level of individualized service and proactive account management.* Strong understanding of commercial insurance policy structures, coverage interpretation, and claims management best practices.* Demonstrated ability to analyze claims data and provide actionable business recommendations.* Strong client relationship management, communication, negotiation, and presentation skills.* Ability to lead client discussions and influence outcomes among multiple stakeholders.* Strong critical thinking, analytical, problem-solving, and organizational skills.* Ability to work independently and effectively within a team-based client service model.* Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.* **Recruiting Vendor Disclosure Statement**Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.**The Power To Be Yourself** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.