One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
The primary function of the Maintenance Technician is to support Viasat’s customers at various Airports while performing maintenance, repair, troubleshooting and return to service of the Viasat Broadband System onboard customer aircraft. This role will assure that all work performed is accomplished in accordance with all company and airline manuals. The skill and knowledge level for this position must be commercial aircraft systems, specifically electrical and avionics equipment troubleshooting and testing. Expect to work on assignments that are complex in nature and require considerable judgment, initiative and technical knowledge to resolve problems and/or develop recommended solutions.
The day-to-day
- Work collectively with Viasat’s Customer Support Center (CSC) and Airline Planning.
- Ensure that all the required maintenance and preventative maintenance is being performed in accordance with all company, airline and FAA regulations
- Work will be assigned primarily at San Francisco Airport but occasionaly at various airports including LAX, DEN, SFO, EWR, IAH, ORD and other locations, often at the last minute requiring urgent travel.
- Assist in diagnostics checks on Viasat system installed onboard customer aircraft
- Provide training of the Viasat system to maintenance vendors and airline personnel
- Ensures all tooling and equipment required to maintain the Viasat system is available and up to date
- Assist Line Maintenance Supervisor in the development of improved maintenance and preventative maintenance of the Viasat system
- Mentors others to ensure they achieve a thorough working knowledge of Viasat systems
- Provide feedback to vendors and airline partners regarding Viasat systems and provide solutions needed for areas for Continuous Improvement
- Perform scheduled and unscheduled maintenance and may be sent on field maintenance calls
What you'll need
- Proven experience assisting customers with the planning and executing of aircraft line maintenance, troubleshooting and repairs
- Demonstrated experience with documenting maintenance work with an emphasis on accuracy
- Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audiences
- Strong track record of meeting deadlines and exceeding customer expectations
- Fluent in English, both verbal and written
- Shift differential in addition to base pay for 2nd and 3rd shift
- Hours may vary with no fixed schedule and hours vary but are primarily evenings and some overnights
- This is an FAA safety sensitive position. Participation in our Drug-Alcohol program is required
- FAA Airframe and Powerplant Certificate
- Ability to travel up to 50% domestically and occasionally internationally at the last minute
- Must live in local distance to San Francisco International Airport
- Flexibility to work without a set shift pattern on any day of the week or year including weekends and holidays.
What will help you on the job
- General FAA regulations knowledge and logbook management
- Associated degree in related field preferred
Salary range
$35.82 - $56.49 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $44.47 - $66.59/ hourly
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
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