Aviation Ground Operations Specialist

Alliance Aviation Services; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Vacation time

Sick time

Holidays

Tuition assistance

Job summary

Alliance Aviation Services in Fort Worth, TX is seeking a Line Operations Specialist focused on safe, efficient ground support and exceptional guest service. You will handle aircraft marshalling, towing, fueling, and routine maintenance tasks while ensuring smooth operations for pilots, crew, and passengers.

The role emphasizes teamwork, safety, and customer engagement in a fast-paced environment, with comprehensive training provided to develop technical skills and service excellence.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of relevant experience in FBO operations, aviation ground support, or related field preferred.
• Customer service experience strongly preferred.
• Must possess a valid driver’s license for job-related transportation duties.
• Bilingual proficiency preferred (Spanish/English).

Responsibilities

• Provide professional, courteous support to pilots, passengers, and crew during ground operations.
• Assist with luggage handling, catering delivery, and transportation between aircraft and terminal.
• Support customs and international procedures in compliance with federal regulations.
• Escort guests on/off the ramp and manage guest vehicles on arrival/departure.
• Perform safe aircraft marshalling, towing, fueling, and routine servicing.
• Conduct light maintenance tasks (windshield cleaning, oil replenishment, lavatory and oxygen servicing).
• Assist with cargo aircraft loading/unloading (training provided).
• Maintain hangar readiness and safe access to storage areas.
• Inspect and clean ground support equipment and vehicles; monitor fuel inventory and logs.

Skills

Customer service

Teamwork

Safety awareness

Organizational skills

Two-way radios

Spanish/English bilingual

Education

High school diploma

Forklift certification (plus)

Tools

Office software

Aviation service platforms

Job description

Alliance Aviation Services in Fort Worth, TX is seeking a Line Operations Specialist focused on safe, efficient ground support and exceptional guest service. You will handle aircraft marshalling, towing, fueling, and routine maintenance tasks while ensuring smooth operations for pilots, crew, and passengers.

The role emphasizes teamwork, safety, and customer engagement in a fast-paced environment, with comprehensive training provided to develop technical skills and service excellence.