Aviation Front Desk Pro - Customer Service for Flight Ops

Atlantic Aviation; San Jose (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Atlantic Aviation at SJC in San Jose, CA is seeking a Front Desk Customer Service Representative. You will be the first point of contact for clientele arriving at the facility and will interact with corporate flight departments and high-profile clients.

The role involves coordinating services for corporate aircraft, cargo and passenger charters, and other general aviation needs. The position pays $22.00 per hour and requires availability for any shifts, including overtime, weekends, and

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Education

High school diploma or GED

Job description

Atlantic Aviation at SJC in San Jose, CA is seeking a Front Desk Customer Service Representative. You will be the first point of contact for clientele arriving at the facility and will interact with corporate flight departments and high-profile clients.

The role involves coordinating services for corporate aircraft, cargo and passenger charters, and other general aviation needs. The position pays $22.00 per hour and requires availability for any shifts, including overtime, weekends, and