Aviation Front Desk Agent - Premium Customer Service

Atlantic Aviation; Santa Monica (CA); In loco; USD 26.000 - 28.000; Tempo pieno

Descrizione del lavoro

Atlantic Aviation in Santa Monica, CA is seeking a Front Desk Customer Service Representative to be the first point of contact for clients arriving at the facility. You will interact with corporate flight departments and high-profile clients while coordinating aviation services for chartered flights, cargo, and passenger movements.

This role requires a friendly, professional demeanor, strong math skills for transactions, and a valid driver's license.

Competenze

• Customer service/hospitality experience.
• High school diploma or GED required.
• 18 years of age or older.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Mansioni

• Provide customers with professional service and assistance.
• Make hotel and catering reservations for inbound and outbound aircraft and support.
• Process customer purchases and fuel transactions accurately.
• Collaborate with line service personnel and pilots to meet all customer needs.
• Occasional travel may be required to support another Atlantic location.
• You may be reassigned to another Atlantic location based on proximity and business needs.

Conoscenze

Customer service

Hospitality experience

Basic math

Valid driver's license

Shift work availability

Formazione

High school diploma or GED

Descrizione del lavoro

Atlantic Aviation in Santa Monica, CA is seeking a Front Desk Customer Service Representative to be the first point of contact for clients arriving at the facility. You will interact with corporate flight departments and high-profile clients while coordinating aviation services for chartered flights, cargo, and passenger movements.

This role requires a friendly, professional demeanor, strong math skills for transactions, and a valid driver's license.