Aviation Front Desk: Premier Customer Service Associate

Atlantic Aviation FBO Services, Inc.; Birmingham (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Atlantic Aviation FBO Services, Inc. in Birmingham, AL is seeking an Aviation Front Desk Customer Service Representative to be the first point of contact for arriving clients at Birmingham's facility.

This full-time position offers a dynamic aviation environment with interactions across corporate flight departments and high-profile clients. The role requires flexibility to work all shifts, including overtime, weekends and holidays, with duties ranging from reservations to fuel transactions and

Qualifications

• Experience in customer service/hospitality.
• High school diploma or GED.
• 18 years of age.
• Valid state driver's license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Atlantic Aviation FBO Services, Inc. in Birmingham, AL is seeking an Aviation Front Desk Customer Service Representative to be the first point of contact for arriving clients at Birmingham's facility.

This full-time position offers a dynamic aviation environment with interactions across corporate flight departments and high-profile clients. The role requires flexibility to work all shifts, including overtime, weekends and holidays, with duties ranging from reservations to fuel transactions and